Plugins won’t update

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  • June 23, 2020 at 5:35 am #155250
    Monique YoungerMonique Younger
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    Member since: April 30, 2020

    Elementor Pro and Essential Addons for Elementor will not update. Those came with the Music Producer theme but when I try to update Elementor Pro, I get: Update Failed: Download failed. Unauthorized. When I try to update Essential Addons for Elementor – Pro, it says: Automatic update is unavailable for this plugin. When I try to update manually, it takes me to a webpage that asks: Login to your WPDeveloper Account. I don’t have that. Because I cannot update, the slider on my homepage no longer works. Can you help me please?

    June 23, 2020 at 6:35 am #155280
    Sonnal S SinhaSonnal S Sinha
    Moderator
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    Member since: August 16, 2013

    Hi,

    This isn’t our theme issue.

    Kindly ask Elementor Pro plugin developer.

    Regards,
    Dave

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