Perfect Theme Problems

[Rebecca]

Hi,

I have a couple of problems with the Perfect Theme;

1. When I set the logo to the middle (Header Layout 4) I can’t access the menu on my mobile, the 3 lines are there but it won’t let me click on it.

2. For some reason the website is now not loading properly on my mobile, just underneth the slider it all white and has a loading round circle that just keeps going round.

Can anyone help?

Many thanks

Rebecca

[Sonnal S Sinha]

Hi Rebecca,

Kindly show us the website URL with the above changes done on it so that we can help you.

Regards,
Shri

[Rebecca]

Hi Shri,

Its www.carolinebriston.co.uk.

You will need to look at it on a mobile as thats where the problems are.

Thanks

Rebecca

[Rebecca]

Hi again,

Thought I’d let you know that I have uploaded another slider and it has sorted out the loading circle but the menu is still not working.

Thanks

Rebecca

[Sonnal S Sinha]

Hi,

Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

#simple-menu { z-index:999999999}

Regards,
Chris

[Rebecca]

Hi Chris,

Thanks for that, its working now.

I’ve seen another problem on the mobile view… its too big and I have to pinch the screen for it to fit.

Can you help?

Thanks Rebecca

[Sonnal S Sinha]

Hi,

Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

Regards,
Chris

[Rebecca]

Hi Chris,

https://imgur.com/a/Q6YKR as you can see it goes to far to the right.

Thanks

Rebecca

[Sonnal S Sinha]

Hi,

Kindly Go To >> header.php

find this code:

<meta name="viewport" content="width=device-width, initial-scale=1.1"/>

And replace:

<meta name="viewport" content="width=device-width, initial-scale=1.0"/>

Regards,
Chris

[Author]

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