Perfect – Interior

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This topic contains 12 replies, has 2 voices, and was last updated by  Forum Moderator 4 months, 2 weeks ago.

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  • #114562

    david41
    Participant
    • Topics: 3
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    Member since: January 8, 2019

    Hello

    Is there a recommended image size for the main slider?
    Thanks

    #114675

    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL?

    Regards,
    Brad

    #114692

    david41
    Participant
    • Topics: 3
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    • Total: 12
    Member since: January 8, 2019

    http://www.kerksiekwood.com

    I would like the main image a little smaller. Also I am having some trouble with the customize window freezing. I found that When I disable Nextgen gallery it works again. Is there a problem with using the perfect theme with Nextgen gallery?

    Thanks

    #114738

    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    #home_slider .nivoSlider { height:600px;}

    Regards,
    Brad

    #114772

    david41
    Participant
    • Topics: 3
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    • Total: 12
    Member since: January 8, 2019

    Thank You Brad, That works great.

    Can you help me with another issue?
    We just upgraded to Nextgen Gallery Pro. When this plugin is enabled I cannot save customization.
    When publish is clicked this error appears.

    Looks like something’s gone wrong. Wait a couple seconds, and then try again.

    What should I do?

    #114831

    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    #115128

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 20828
    • Total: 20828
    Member since: August 16, 2013

    Hi,

    Kindly send us full access of WP admin details.

    Regards,
    Brad

    #115464

    david41
    Participant
    • Topics: 3
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    • Total: 12
    Member since: January 8, 2019

    Good News, I believe I have solved the issue I was having.

    I raised the WP memory limit and everything seems to be working.

    Thank you for your help

    #115468

    Forum Moderator
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    Member since: August 16, 2013

    Great!!

    #115784

    david41
    Participant
    • Topics: 3
    • Replies: 9
    • Total: 12
    Member since: January 8, 2019

    Hello
    I have several photo gallery’s on my site. They are working great on desktop browsers, however on mobile devices if the thumbnail is clicked the light box won’t load. I have tried some other themes, Perfect photography and contractor pro, they seem to work fine. Is there a setting I need to change on the Prefect Interior theme?
    Thank You

    #115877

    Forum Moderator
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    • Total: 20828
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

    Regards,
    Brad

    #115984

    david41
    Participant
    • Topics: 3
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    • Total: 12
    Member since: January 8, 2019

    I am unable to get a screenshot. Once clicked the screen goes white with the buffer circle spinning. After approx 5 seconds the following message pops up for 2 seconds. Then the buffer circle just continues to spin.

    Fatal Error: Could not extract a stage height from the css. Traced height: 0px

    Page with gallery = https://kerksiekwood.com/photo-gallery-page/

    Thank you

    #116056

    Forum Moderator
    Participant
    • Topics: 0
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    • Total: 20828
    Member since: August 16, 2013

    Hi,

    It is a plugin(NextGEN Gallery) issue, not a theme issue.

    Regards,
    Brad

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