April 4, 2017 at 9:20 pm #67978
I have paid the complete theme package a year ago and now I want to use the marvin theme like I have watched it in the current demo. But the version seems not the same. What I can do to get the latest version of the marvin theme?
ChristophApril 5, 2017 at 10:54 am #68069
Kindly go to sktthemes.net/my-account
login to your account and click on download tab.
Download the theme from there.
DaveApril 5, 2017 at 4:50 pm #68140
Thank you for the hint, I have done it but I have still the problem that I can’t get the theme from the demo.
In the demo of the marvin theme I am seeing a slider that is in full-width mode but in the version that I have downloaded, the slider is just in a small window. I cant find the settings for this in the customization area. Can you help me?
If I watch the version of the theme, I always see that the version is from 2015 and in the demo the version is 2017. That’s why I have believed that there is a different version from the theme.
I need further help from you.
BR ChristophApril 6, 2017 at 1:29 pm #68277
The theme has been updated but if you update the theme all your content and settings were lost. If you want access to updated theme then let me know we will give you re-access of the theme.
DaveApril 7, 2017 at 5:44 pm #68457
yes I need an update. It’s ok for me to loose all, I will restart with the configuration. It would be great if you can give me access to the new updated version of marvin theme.
BR ChristophApril 10, 2017 at 12:20 pm #68636
You already have an access to the updated themes already via sktthemes.net/my-account/ downloads area you will get access to Marvin and other themes latest files.
DaveApril 10, 2017 at 1:23 pm #68651
thank you, I have tried to download the zip and it is not possible to keep the .zip on my PC because I have got big alerts from my anti virus scan program about a downloadtrojan virus.
Is it possible that in the zip file is a trojan virus?
BR ChristophApril 10, 2017 at 1:30 pm #68652
location of the problem file:
BR ChristophApril 10, 2017 at 1:40 pm #68654
How can our website run if there is virus?
We will be removed by our hosting.
Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact
Please mention this forum URL while replying so that we understand what needs to be done.
We will install the theme on your server.
DaveApril 10, 2017 at 2:17 pm #68660
I am able to install the new theme.
The used sanitize function leads to a false positive on Windows Defender. Sorry for the message flood.
ChristophApril 11, 2017 at 4:49 am #68706
Okay great 🙂April 11, 2017 at 10:32 am #68797
WordPress admin details are not working. Kindly send us correct admin details.
DaveApril 11, 2017 at 1:16 pm #68816
I have sent you the corrected user credentials again vie support mail.
Please retry, I have tested it and it should work now.
BR ChristophApril 11, 2017 at 1:22 pm #68818
OkayApril 12, 2017 at 8:01 am #68869
This issue was resolved from our end. Kindly check and confirm.
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