Nuptials Pro-display problems on mobile

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  • #82325
    taxidatumtaxidatum
    Member
    • Topics: 2
    • Replies: 7
    • Total: 9
    Member since: August 29, 2017

    Hi there,
    I just bought Nuptials pro theme and I’m having hard time with the mobile display. There is a huge gap between the slider and the first section, on mobile you can see a loader spinning endlessly and the big space between both the slider and section 1.When using the free version there is no problem but with the pro version yes. Any thoughts?
    Thanks for your help-

    #82338
    taxidatumtaxidatum
    Member
    • Topics: 2
    • Replies: 7
    • Total: 9
    Member since: August 29, 2017

    No help yet? I restore the site to default theme settings and the problem persist. It seems that something is wrong with the download files because when I see the demo in my phone it displays correctly.
    Appreciate your help on this matter.

    #82423
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30630
    • Total: 30630
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL so that we can assist further.

    Regards,
    Brad

    #82486
    taxidatumtaxidatum
    Member
    • Topics: 2
    • Replies: 7
    • Total: 9
    Member since: August 29, 2017

    Thanks for your reply. Actually I fixed the problem replacing the theme slider with Meteor slide plugin, I think there is some conflicts with the slider.
    Thanks anyway.

    #82521
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
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    Member since: August 16, 2013

    Cool

    #82567
    taxidatumtaxidatum
    Member
    • Topics: 2
    • Replies: 7
    • Total: 9
    Member since: August 29, 2017

    Hi there,
    Still I have some problems with the slider, it works fine but when I reduce the Windows size then the images don’t adjust to the resizing and appears a blank space on the right side of the screen. Any thoughts?
    Thanks for your assistance.

    #82643
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30630
    • Total: 30630
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL so that we can assist further.

    Regards,
    Brad

    #82721
    taxidatumtaxidatum
    Member
    • Topics: 2
    • Replies: 7
    • Total: 9
    Member since: August 29, 2017

    Hi there,
    Because of the problems resizing the window and images issue I discard the meteor plugin and now I´m using the theme slider again, the problem now is that in the mobile version you can see the loader spinning forever and a big gap between the slider and first section. This only happens with the mobile,the desktop version is fine.
    The site is still under work but I will temporarily enable so you can see and hopefully help me to fix the problem
    www.alelufotografia.com
    Highly appreciate your help.

    #82767
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30630
    • Total: 30630
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Theme Options >> Basic Settings >> Custom CSS Box:

    Add this code there:

    @media screen and (max-width:767px) {
    .slider-main { min-height:150px;}
    }

    Regards,
    Brad

    #82793
    taxidatumtaxidatum
    Member
    • Topics: 2
    • Replies: 7
    • Total: 9
    Member since: August 29, 2017

    Dear SKT team,
    Problem fixed, thanks for your assistance.
    Regards,

    #82796
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30630
    • Total: 30630
    Member since: August 16, 2013

    Hi taxidatum,

    If you found our service good kindly review us here: https://www.sktthemes.org/forums/topic/reviews-and-
    testimonials/page/10/

    Regards,
    Brad

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