Not sure of my decision to buy skt theme

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This topic contains 4 replies, has 2 voices, and was last updated by  alan crawford 2 weeks, 5 days ago.

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  • #129724

    alan crawford
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    Member since: August 30, 2019

    Hello, I see on the wordpress site that the theme I purchased in good faith, meaning i wasn’t aware it hadn’t been updated for more then two years. Two questions, why does it not activate on selection ? and if it hasn’t been update I request a refund of the purchase price – thank you … Invoice ID: SKTThemes-40450

    #129734

    Forum Moderator
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    Member since: August 16, 2013

    Hi Alan,

    The pro version is kept updated and working with latest version of WordPress.

    We did not get time to update the free version.

    We do not process refunds: https://www.sktthemes.org/terms-conditions/ also mentioned in pricing page and ask me anything chat beacon as well.

    Regards,
    Dave

    #129782

    alan crawford
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    Member since: August 30, 2019

    Ok, maybe I’m sure about my decision now. I have activated the pro version and none of my content has loaded ? is there a how to start guide for this theme. Other themes load my exisiting content, which then requires adjustment. I have none ? thanks for some help

    #129813

    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL please?

    Regards,
    Dave

    #129852

    alan crawford
    Participant
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    Member since: August 30, 2019

    Thanks but I’ve moved on to a theme that loaded the site content without an hour of experimenting to load it. I’ve also learn’t a lesson in paying for your site before being able to try it out. I humbly request that you consider a refund. Also I’d recommend upgrading the free one. Thanks. https://www.ajmcrawford.com

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