Home › Forums › SKT Full Width Forum › Not sure of my decision to buy skt theme
- This topic has 4 replies, 2 voices, and was last updated 4 years ago by
alan crawford.
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August 30, 2019 at 4:04 am #129724
Hello, I see on the wordpress site that the theme I purchased in good faith, meaning i wasn’t aware it hadn’t been updated for more then two years. Two questions, why does it not activate on selection ? and if it hasn’t been update I request a refund of the purchase price – thank you … Invoice ID: SKTThemes-40450
August 30, 2019 at 5:37 am #129734Hi Alan,
The pro version is kept updated and working with latest version of WordPress.
We did not get time to update the free version.
We do not process refunds: https://www.sktthemes.org/terms-conditions/ also mentioned in pricing page and ask me anything chat beacon as well.
Regards,
DaveAugust 30, 2019 at 8:11 am #129782Ok, maybe I’m sure about my decision now. I have activated the pro version and none of my content has loaded ? is there a how to start guide for this theme. Other themes load my exisiting content, which then requires adjustment. I have none ? thanks for some help
August 30, 2019 at 11:32 am #129813Hi,
Kindly show us your website URL please?
Regards,
DaveAugust 31, 2019 at 2:08 am #129852Thanks but I’ve moved on to a theme that loaded the site content without an hour of experimenting to load it. I’ve also learn’t a lesson in paying for your site before being able to try it out. I humbly request that you consider a refund. Also I’d recommend upgrading the free one. Thanks. https://www.ajmcrawford.com
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