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  • #181716
    ElizabethElizabeth
    Participant
    • Topics: 20
    • Replies: 27
    • Total: 47
    Member since: July 13, 2016

    Hi there, I paid for the $69 subscription in Jan this year. When I go to my download page, it says “no downloads available yet”. Is this correct?

    I had previously had 2 email addresses with you ([email protected] and [email protected]). In Jan or Feb we consolidated these to [email protected]

    Today when I logged into my account I had to use [email protected] and I then updated the account logon email to [email protected]

    Can you tell me why there are no downloads available under my account? Does it have to do with removing one of my emails earlier this year?

    Regards

    #181720
    ManuelManuel
    Participant
    • Topics: 0
    • Replies: 1
    • Total: 1
    Member since: October 20, 2016

    I’ve a license for one year of all themes. Where are my downloads now?

    #181762
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29067
    • Total: 29067
    Member since: August 16, 2013

    Hi Manuel,

    Kindly ask access to download the New themes via [email protected]

    Regards,
    Dave

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