No downloads available

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  • July 25, 2021 at 5:19 am #181716
    ElizabethElizabeth
    Participant
    • Topics: 21
    • Replies: 27
    • Total: 48
    Member since: July 13, 2016

    Hi there, I paid for the $69 subscription in Jan this year. When I go to my download page, it says “no downloads available yet”. Is this correct?

    I had previously had 2 email addresses with you ([email protected] and [email protected]). In Jan or Feb we consolidated these to [email protected]

    Today when I logged into my account I had to use [email protected] and I then updated the account logon email to [email protected]

    Can you tell me why there are no downloads available under my account? Does it have to do with removing one of my emails earlier this year?

    Regards

    July 25, 2021 at 6:21 pm #181720
    ManuelManuel
    Participant
    • Topics: 0
    • Replies: 1
    • Total: 1
    Member since: October 20, 2016

    I’ve a license for one year of all themes. Where are my downloads now?

    July 26, 2021 at 1:00 pm #181762
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29694
    • Total: 29694
    Member since: August 16, 2013

    Hi Manuel,

    Kindly ask access to download the New themes via [email protected]

    Regards,
    Dave

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