No acces to themes

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  • #90525
    Victor
    Participant
    • Topics: 9
    • Replies: 16
    • Total: 25
    Member since: February 1, 2016

    Hi Support!

    I am a costumer with a pro license, bought in februarythis year 2017, with acces to all themes.
    But I can’t download the last released themes.
    It happened to me several months ago and you solved the problem in forums, but now I still having the same problem each time that you release a new theme.
    So new themes doesn’t appears in my download list as they use to do last year.
    I have sent this advice twice via Contact form without response.

    Can you please give me acces to the following themes:

    – Beer and Pub
    – SKT Christmas
    – SKT Stone
    – Yacht and Cruise
    – Toy Store
    – Holy Church
    – Classified Ads
    – Real Estate
    – Donation

    Thanks in advance

    #90527
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23457
    • Total: 23457
    Member since: August 16, 2013

    Hi,

    Kindly ask access to download the New themes via sktthemes.net/contact

    Regards,
    Dave

    #90531
    Victor
    Participant
    • Topics: 9
    • Replies: 16
    • Total: 25
    Member since: February 1, 2016

    Hi Dave,
    Thanks for your fast aswer.

    I asked access to download the New themes via sktthemes.net/contact twice some weeks ago and still waitting an aswer.

    I will send a men mail as you say now and I hope you can check it.

    Thanks a lot

    #90535
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Hi Victor,

    We never received any email. Our email address is: @sktthemes.com">support@sktthemes.com Not sure but we do reply to each and every email we receive.

    Nevertheless we have added those missing themes to your account.

    Regards,
    Shri

    #90539
    Victor
    Participant
    • Topics: 9
    • Replies: 16
    • Total: 25
    Member since: February 1, 2016

    Thank’s a lot Shri.

    I have sent 3 times (today one) the same question using the contact form on the contact page.

    Don’t understand what I was doing wrong. Anyway Themes downloaded, Thanks again!

    Best regards

    #90541
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23457
    • Total: 23457
    Member since: August 16, 2013

    🙂

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