Navigation bar on mobile device stuck when using W3 Total Cache plugin

[Manfred Harbecke]

I’ ve got a problem using MyDog Theme in combination with a plugin called W3 Total Cache.

Activation of the plugin causes the navigation bar on mobile devices to be stuck although

everything is normal on the desktop browser.

The concerned URL is: longhair-weimarner.com

[Sonnal S Sinha]

Hi,

Website URL is not working.

We are getting this message.
https://imgur.com/a/KWtUWbt

Regards,
Chris

[Manfred Harbecke]

Sorry, there is missing one letter in the URL. Correct is:

longhair-weimaraner.com

[Sonnal S Sinha]

Hi,

Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

Regards,
Chris

[Manfred Harbecke]

Hello,

I tried twice to send the screenshots but something doesn’t work.

[Manfred Harbecke]

Hi Chris,
I’m unable uploading the requested URLs. Your system doesn’t post them and I don’t know the reason.
Any idea what we can do?
Regards
Manfred

[Manfred Harbecke]

Hello again,
here’re the screenshots.
First one shows normal behaviour of the navigation bar (imgur.com/a/lbnYmZC) and the second the stuck menue (imgur.com/a/aUMH4L8) i.e. click on the navigation bar has no effect after activating the plugin called W3 Total Cache (necessary to speed up the website).
Regards
Manfred

[Sonnal S Sinha]

Hi,

Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Chris

[Manfred Harbecke]

Hello Chris,
I did send you the email the day before yesterday. Any idea what the problem is?

Regards
Manfred

[Sonnal S Sinha]

Hi,

We checked, menu is conflicting with W3 total cache. Kindly use other cache plugin

Regards,
Chris

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