Naturo theme "inner page banner" and "use any slider shortcode" boxes missing

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  • #87436
    jason18jason18
    Participant
    • Topics: 22
    • Replies: 32
    • Total: 54
    Member since: November 1, 2017

    For Naturo pro, I’d like to change the inner page banner image that is set as an image of a bridge. I recall deleting it in appearance -> theme options, but it is still there. Referring to the instructions at the link below, I see there should be two boxes under appearance -> theme options -> homepage slider, that do not show for me. “inner page banner” and “use any slider shortcode” boxes are missing for me. I did have the “inner page banner” box until I deleted the image of the bridge (which still shows on pages). Please show me how to restore those two options in the slider settings.

    Thanks,

    Jason

    Instructions page I am referring to:
    http://sktthemesdemo.net/documentation/skt-naturo-doc/#slider-setting

    My site:
    http://jasonsignor.met

    #87445
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30587
    • Total: 30587
    Member since: August 16, 2013

    Hi,

    Kindly reset theme options by clicking on Restore Defaults button.

    Regards,
    Brad

    #87456
    jason18jason18
    Participant
    • Topics: 22
    • Replies: 32
    • Total: 54
    Member since: November 1, 2017

    I restored the defaults and those two boxes still do not show. -Jason

    #87460
    jason18jason18
    Participant
    • Topics: 22
    • Replies: 32
    • Total: 54
    Member since: November 1, 2017

    Here is an image of how it looks for me:

    http://jasonsignor.net/wp-content/uploads/2017/11/missing-optins.png

    #87472
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30587
    • Total: 30587
    Member since: August 16, 2013

    Hi,

    Okay, kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    #87479
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30587
    • Total: 30587
    Member since: August 16, 2013

    Hi,

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Brad

    #87506
    jason18jason18
    Participant
    • Topics: 22
    • Replies: 32
    • Total: 54
    Member since: November 1, 2017

    Thank you very much for whatever you did. It is fixed. Both boxes now show for me.

    Jason

    #87519
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30587
    • Total: 30587
    Member since: August 16, 2013

    Hi jason,

    If you found our service good kindly review us here: https://www.sktthemes.org/forums/topic/reviews-and-testimonials/page/12/

    Regards,
    Brad

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