Naturo Pro latest blogpost pictures stretched out on tablets.

[Eelke]

Good day,

I purchased the naturo pro theme and I noticed that the pictures in the latest blog posts on the homepage (the three blogposts in section 2 of the homepage) are stretched vertically when displayed on tablets (at least on older tablets). Any idea how to change this?

Thank you and best regards,

Eelke

[Sonnal S Sinha]

Hi Eelke,

Kindly show us your website link.

Regards,
Shri

[Eelke]

Website link is www.aqua-ferrytale.com

Problem only occurs on tablets, not on telephone, PC or laptop.
The same problem occurs when I watch the demo of Naturo on my tablet.

[Sonnal S Sinha]

Kindly go to Appearance>Theme Options>Basic Settings>Custom CSS box:
Paste this css code in custom css box

Add this css code in custom css box:
@media screen and (min-width: 480px) and (max-width: 767px){
.container { width:440px; margin:auto;}
#footer-wrapper .container { width:auto; padding:0 20px;}
}

Regards,
Shri

[Eelke]

Hi Shri,

Thank you for your quick response.

I pasted:

@media screen and (min-width: 480px) and (max-width: 767px){
.container { width:440px; margin:auto;}
#footer-wrapper .container { width:auto; padding:0 20px;}
}

into the custom css box, but it didnt work (at least not for my Ipad). I also noticed a problem with the home four feature boxes on my Ipad. The boxes aren’t of the same height. That was also the case when I checked it on my desktop pc, but after pasting .services-wrap .one_fourth{min-height:430px;} into the custom css box, the problem was solved on my PC, but it remains on the tablet. Also (on desktop pc) the ‘read more’ buttons are not all on the same height.

Please advice.

Thank you and regards,

Eelke

[Sonnal S Sinha]

Kindly Send us email: [email protected] with your WordPress admin details and URL of the site. we will check the problem and resolve.

Regards,
Shri

[Eelke]

Hi Shri,

With my wordpress admin details you mean login to the website?

Regards,

Eelke

[Sonnal S Sinha]

Yes, We need Login details of your website.

Regards,
Shri

[Eelke]

I did as you said and received your email in which you said you forwarded it to the coders. Thank you, I will wait for them to take a look at it.

[Sonnal S Sinha]

This is resolved.

Regards,
Shri

[Eelke]

Hello Shri,

Thanks for your trouble, but it didn´t work.

I just checked the homepage on my old Ipad and the pictures are still tretched out vertically as they were before….Furthermore, the ´read more´ buttons are placed partly on top of the other text now.

Regards,

Eelke

[Sonnal S Sinha]

Hi Eelke,

Kindly provide us screenshot of your tablet.

Regards,
Shri

[Eelke]

Hi Shri,

I checked the website on the old Ipad and on newer models today and the problem occurs only on the old one. So I guess it is an older Ipad issue and not an issue of the theme. Thanks for your trouble and time. Problem resolved I would say:)

Best regards,

Eelke

[Sonnal S Sinha]

Okay cool 🙂

Regards,
Shri

[Sean]

I am having the same problem on all my devices. The blog post images are vertically stretched. I have entered the CSS code above in customs settings, changed browsers to check, but still no change. Please advise. t=

[Author]

Posts