MyDog theme: slide description s

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Viewing 15 posts - 1 through 15 (of 18 total)
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  • #152232
    ana boa-venturaana boa-ventura
    Participant
    • Topics: 4
    • Replies: 13
    • Total: 17
    Member since: May 6, 2020

    Hi my site is www.Pebbies.com

    Very frustrated that line breaks in the slide description Field work when seeing website on a desktop . But they don’t work on the mobile version. See attached image.

    I’ve contacted support more than once about this at no avail. Client does not want to launch website until this is done!

    Thank you
    Www.pebbies.com

    Support has my credentials to login.

    Please help! Urgent!
    Ana

    #152250
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    You want to show line breaks in the slide description on mobile version?

    Regards,
    Dave

    #152268
    ana boa-venturaana boa-ventura
    Participant
    • Topics: 4
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    • Total: 17
    Member since: May 6, 2020

    Hi Dave,

    Yes Dave exactly. I’d expect the <br> that I inserted on slide description to break lines and not cover dogs faces to work also on mobile version.
    www.pebbies.com

    How to solve this?
    Thanks!

    #152273
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
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    • Total: 31035
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Dave

    #152274
    ana boa-venturaana boa-ventura
    Participant
    • Topics: 4
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    • Total: 17
    Member since: May 6, 2020

    Thank you so much Dave! You’re the best! How did you solve it if I can ask?

    #152282
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
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    • Total: 31035
    Member since: August 16, 2013

    Hi,

    We have added some css in custom css box.

    Regards,
    Dave

    #152286
    ana boa-venturaana boa-ventura
    Participant
    • Topics: 4
    • Replies: 13
    • Total: 17
    Member since: May 6, 2020

    Well thanks again!:)

    #152290
    ana boa-venturaana boa-ventura
    Participant
    • Topics: 4
    • Replies: 13
    • Total: 17
    Member since: May 6, 2020

    Dave,

    you’ve been so helpful can you help me with another matter? getting the phone # on the info box in white. It’s white on a desktop computer but displays grey on mobile.

    I need it white with hover also in white on mobile too.

    Please help! Thank you!

    #152295
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
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    • Total: 31035
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

    Regards,
    Dave

    #152297
    ana boa-venturaana boa-ventura
    Participant
    • Topics: 4
    • Replies: 13
    • Total: 17
    Member since: May 6, 2020

    Hi, the only thing I have is the phone number is white on computer but grey on mobile.
    It needs to be white with white in hover fur mobile too. Thanks

    Here’s a screenshot of where the problem is .

    Also it needs to initiate a call on a smart phone when clicked.

    Thanks!

    https://imgur.com/gallery/XIqRhvP

    #152305
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
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    • Total: 31035
    Member since: August 16, 2013

    Hi Ana,

    There is on screenshot available? Kindly check and confirm

    Regards,
    Dave

    #152350
    ana boa-venturaana boa-ventura
    Participant
    • Topics: 4
    • Replies: 13
    • Total: 17
    Member since: May 6, 2020

    Hi Dave

    This is the screenshot.

    https://imgur.com/gallery/XIqRhvP

    So again the problem is that the phone in info box is showing up grey on mobile . It needs to be white on mobile.

    Also when clicked it needs to trigger a phone call on a smart phone.

    Thanks
    Ana

    #152351
    ana boa-venturaana boa-ventura
    Participant
    • Topics: 4
    • Replies: 13
    • Total: 17
    Member since: May 6, 2020

    Sorry link was no working
    Here’s screenshot. Notice grey for phone * on mobile only*

    https://imgur.com/a/NQCKCre

    Thanks Dave I’d truly appreciate help with this

    #152421
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    @media screen and (max-width:479px) {
    #footer .contact-info .box a {color: #fff !important;}
    }

    Regards,
    Dave

    #152461
    ana boa-venturaana boa-ventura
    Participant
    • Topics: 4
    • Replies: 13
    • Total: 17
    Member since: May 6, 2020

    This this not solve the issue. I added the CSS
    but Link for phone on infobox is still showing grey. 🙁 It should be white on white.

    Also : the text on slides for mobile got screwed up when it was fixed

    slide 2 – looklike

    Needs to be 2 words: look like

    slide 4 – alwasypamper
    Needs to be 2 words: always pamper

    Please help! Thanks,

    Ana

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