Multiple issues with My Dog theme

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Viewing 15 posts - 1 through 15 (of 19 total)
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  • #158121
    Cristian Diaconu
    Participant
    • Topics: 6
    • Replies: 14
    • Total: 20
    Member since: July 2, 2020

    Hi,

    I reached out over the email and some of the issues were fixed. However there are a few more and I was advised to post here on forum.
    My website it doggenius.com and here are the issues:
    1. The slider shows loading icon for yoo long. Your demo website doesn’t do that.
    2. How can I have each menu button to scroll down on homepage section corresponding to it?
    3. The mobile sections look bad, images are cropped. What can we do about that?
    4. The footer space is crazy big.

    Can I get some support on that please?

    #158123
    Cristian Diaconu
    Participant
    • Topics: 6
    • Replies: 14
    • Total: 20
    Member since: July 2, 2020

    I managed to fix slider issue by installing another slider.
    So I have the issues 2-4 plus a new one, please see screenshot here: https://imgur.com/a/v6sYQne . Looks like on iPhone the circles and the text inside is not centered. It works fine on Android though.

    #158155
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL please?

    Regards,
    Dave

    #158182
    Cristian Diaconu
    Participant
    • Topics: 6
    • Replies: 14
    • Total: 20
    Member since: July 2, 2020

    Hi, yes it’s also in the first post.
    It’s doggenius.com

    #158183
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    @media screen and (max-width:767px) {
    #circle-features-icon3, #circle-features-icon7 {
        left: 50% !important;
        transform: translateX(-50%);
    	-webkit-transform: translateX(-50%);
    }
    }

    Regards,
    Dave

    #158201
    Cristian Diaconu
    Participant
    • Topics: 6
    • Replies: 14
    • Total: 20
    Member since: July 2, 2020

    That worked with the circles, but the text is still off center. https://imgur.com/a/PYnUshv

    Here are a few more issues:
    1. How can I have each menu button to scroll down on homepage section corresponding to it?
    2. The mobile sections look bad, images are cropped. What can we do about that?
    3. The footer padding before and after is too big.

    Thanks!

    #158283
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    @media screen and (max-width:479px) {
    .circle-features {
        left: 50%;
        top: 50%;
        transform: translate(-50%, -50%) 1;
    }
    }
    
    #footer .rowfooter {
        margin: 0 -15px 0 -15px;
    }
    .copytext {
        padding: 30px 0 10px;
    }

    Regards,
    Dave

    #158286
    Cristian Diaconu
    Participant
    • Topics: 6
    • Replies: 14
    • Total: 20
    Member since: July 2, 2020

    Hi Dave,
    Thanks, that fixed the footer.
    I tried posting some links with screenshots but somehow my messages are probably marked as spam. So please read my following observations carefully because I am trying to fix some issues for a while now:
    1. If you look at my message from July 29, 2020 at 1:49 pm, you will see a link with a screenshot. The text there is off center on iPhone and that has not been fixed.
    2. The photos related to sections on my homepage are zoomed in/cropped on mobile. Can I have different photos for those sections on mobile or different sections alltogether? Or can we at least zoom out those photos on mobile and center them so it looks better?
    3. When I click on the menu items, I want the website to just scroll down to the right section within the homepage. Example: if I click on “CONTACT US”, I want it to scroll down to the bottom of the page where the Contact section is.

    Please help me fix ALL the issues above. Thanks!

    #158359
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    1. If you look at my message from July 29, 2020 at 1:49 pm, you will see a link with a screenshot. The text there is off center on iPhone and that has not been fixed.

    Ans: Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    @media screen and (max-width:479px) {
    .circle-features {
        left: 50% !important;
        top: 50% !important;
        transform: translate(-50%, -50%) !important;
    }
    }

    2. The photos related to sections on my homepage are zoomed in/cropped on mobile. Can I have different photos for those sections on mobile or different sections alltogether? Or can we at least zoom out those photos on mobile and center them so it looks better?

    Ans: Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

    3. When I click on the menu items, I want the website to just scroll down to the right section within the homepage. Example: if I click on “CONTACT US”, I want it to scroll down to the bottom of the page where the Contact section is.

    Ans: Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL

    while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #158527
    Cristian Diaconu
    Participant
    • Topics: 6
    • Replies: 14
    • Total: 20
    Member since: July 2, 2020

    Hi,

    Issue #1 fix didn’t work, now the text is centered and the circles are not. Earlier the circles were center and the text was not. I sent you an email with login details, please help me fix it.
    Issue #2. Please see screenshot here: https://imgur.com/k5nfeUF
    Issue #3. Please see email.

    #158598
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Dave

    #158605
    Cristian Diaconu
    Participant
    • Topics: 6
    • Replies: 14
    • Total: 20
    Member since: July 2, 2020

    Hi,

    The mobile view still looks the same, cropping images on sections just like the screenshot above.
    How did you make the menu to scroll down to the “Contact Us” section when you click the Contact Us button? Because I would like to do the same with all the other menu buttons, where each one corresponds to a section.

    #158716
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    This is done. Kindly check and confirm.

    Regards,
    Dave

    #158717
    Cristian Diaconu
    Participant
    • Topics: 6
    • Replies: 14
    • Total: 20
    Member since: July 2, 2020

    I just checked and the images corresponding to different sections are still cropped. How can we center them or set different images for mobile view?

    #158740
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    Issue resolved.

    Regards,
    Dave

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