Missing new themes

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  • #92371
    Meridith
    Member
    • Topics: 4
    • Replies: 3
    • Total: 7
    Member since: February 24, 2016

    Once again I am having to do this because I don’t have access to the new themes. I purchased the full pack including access to all new themes for the next year. I never get access to them without having to post here on the support forum. Also, I have even updated my email on my account, but emails still keep going to my old account. I would like that fixed too.

    I made the purchase of the full pack on September 5th, 2017. Order number is #28894, only themes I have gained access to since my purchase were Bed and Breakfast, Military, and vCard, and that was from posting here. I would like access to all new themes released since then and I would like my email updated in your system so it reflects the email shown on my account.

    An afterthought, when I am given 15 downloads of the themes bought through the pack, why am I only given 5 downloads of the new themes?

    #92406
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23457
    • Total: 23457
    Member since: August 16, 2013

    Hi,

    Kindly ask access to download the missing new themes via sktthemes.net/contact.

    Regards,
    Brad

    #92511
    Meridith
    Member
    • Topics: 4
    • Replies: 3
    • Total: 7
    Member since: February 24, 2016

    When I click that link, it states that if I am a paid/pro member to post my queries here.

    #92554
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23457
    • Total: 23457
    Member since: August 16, 2013

    Hi,

    Kindly post your queries in paid/pro.

    Regards,
    Brad

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