Malfunctioning widget

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  • June 8, 2023 at 9:50 pm #205800
    FORMAFORMA
    Participant
    • Topics: 9
    • Replies: 13
    • Total: 22
    Member since: January 2, 2016

    After theme upgrade from solar-energy-3.0 to solar-energy-6.0, widget control page stopped working and reports this error: This block caused an error and cannot be previewed. Widgets installed on pages still work except for the Trustpilot widget which is custom HTML. The website is seasolargroup.com

    June 12, 2023 at 5:57 pm #205833
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30666
    • Total: 30666
    Member since: August 16, 2013

    Hi,

    HTML widgets blocks are corrupted. kindly re-create the widget for that section.

    It’s not a theme issue it may be a WordPress Update issue.

    Kindly see this link:
    https://www.minutesguide.com/this-block-has-encountered-an-error-and-cannot-be-previewed-fixed/

    Regards,
    Chris

    June 19, 2023 at 10:10 pm #205935
    FORMAFORMA
    Participant
    • Topics: 9
    • Replies: 13
    • Total: 22
    Member since: January 2, 2016

    This reply doesn’t help

    June 20, 2023 at 11:46 am #205944
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30666
    • Total: 30666
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

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