Import Demo Content Failed

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  • January 14, 2021 at 7:45 am #172889
    fahed Shaikhfahed Shaikh
    Participant
    • Topics: 2
    • Replies: 1
    • Total: 3
    Member since: January 8, 2021

    Hi

    I have downloaded the Design Agency PRO theme ZIP
    I have then uploaded it to my WordPress site

    1) there does not seem to be a way to apply the demo site to the theme. So, I have activated the WordPress importer (Tools – Import) and then loaded in the demo from within the theme zip. Although it seems to have created the relevant pages all pages are the same. It has not worked. I have also downloaded and activated the Elementor plugin. Can you help me apply the demo content for the Design Agency theme to my WordPress site, please?

    2) I have tried creating a new page using Elementor and I get a message that says ‘The Preview could not be loaded’ – I switch to safe mode and nothing happens. Can you help, please?

    My website is https://webenetic.com/
    This is urgent

    Regards
    Fahed

    January 14, 2021 at 10:14 am #172897
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

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