images appear in the “top” section (slider) on hold

Home Forums Hotel Pro images appear in the “top” section (slider) on hold

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  • #175296
    UlrichUlrich
    Participant
    • Topics: 5
    • Replies: 17
    • Total: 22
    Member since: December 4, 2016

    Dear SKT Team,

    I run the site http://www.binz-apart.de with your SKT Hotel Theme.

    When I call up the page with the “MozillaFirefox” browser, the images appear in the “top” section on hold,
    but they no longer appear when the page is called up again,

    In addition, the display of the customer reviews is also incorrect.

    See pictures attached.

    This is not the case with other browsers (Microsoft Edge, GoogleChrome).

    What is the reason for this?

    Thank you and best regards

    Ulrich

    #175399
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27940
    • Total: 27940
    Member since: August 16, 2013

    Hi,

    Your 1 year support for theme has expired. To continue receiving theme updates/access and support for another year kindly subscribe for just $18

    Pay via PayPal:

    paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=E6MFAFM4T6RDL

    OR

    Pay via Credit Card:

    sites.fastspring.com/sktthemes/product/singlethemeyearly

    Once paid we will again renew your support for 1 year and you will also receive theme updates/access as and when they happen.

    Regards,
    Dave

    #175539
    UlrichUlrich
    Participant
    • Topics: 5
    • Replies: 17
    • Total: 22
    Member since: December 4, 2016

    I extended the account for $ 18.
    Can you help me answer my question?

    Many many thanks

    Ulrich

    #175623
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
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    • Total: 27940
    Member since: August 16, 2013

    Hi,

    Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #175700
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27940
    • Total: 27940
    Member since: August 16, 2013

    Hi,

    There is no WordPress admin details. Kindly send us your WordPress admin details (Username & Password) via email:support@sktthemes.com.

    Also send us the screenshot of your issues? Upload your screenshot on https://imgbb.com/ and paste the share url here.

    Regards,
    Dave

    #175950
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27940
    • Total: 27940
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Dave

    #176152
    UlrichUlrich
    Participant
    • Topics: 5
    • Replies: 17
    • Total: 22
    Member since: December 4, 2016

    Hi Dave,

    with “Mozilla Firefox” it’s ok.

    But now the exact same errors are present in the “Microsoft Edge” browser!

    What could be the problem?

    Thanks and Greetings

    Ulrich

    #176219
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27940
    • Total: 27940
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on https://imgbb.com/ and paste the share url here.

    Regards,
    Dave

    #176225
    UlrichUlrich
    Participant
    • Topics: 5
    • Replies: 17
    • Total: 22
    Member since: December 4, 2016

    Hi,

    the problem with the browser display has also been solved in the Microsoft Edge browser.

    What did you change there in general?

    But I can just see that in the sections in Section 3 on the right-hand side, the 3 boxes are no longer displayed.

    I’ll send you the pictures for this.

    Thanks and best regards
    Ulrich

    #176265
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27940
    • Total: 27940
    Member since: August 16, 2013

    Hi,

    Issue have been resolved.

    Regards,
    Dave

    #176278
    UlrichUlrich
    Participant
    • Topics: 5
    • Replies: 17
    • Total: 22
    Member since: December 4, 2016

    Hi,

    Thank you for the help and support!

    I am interested in what were the problems in both cases and how did you get it solved?

    You can also answer me by email.

    Many many thanks

    Ulrich

    #176335
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
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    • Total: 27940
    Member since: August 16, 2013

    Hi,

    Q 1. For the slider:

    Ans : The slider jQuery was conflicting with another function. So we have removed that function.

    Q 2. For the Testimonials:

    Ans: We have changed testimonials shortcodes.

    Q 3. For 3 boxes:

    Ans: We have removed the hashtag and added a toggle function to H3.

    Regards,
    Dave

    #176350
    UlrichUlrich
    Participant
    • Topics: 5
    • Replies: 17
    • Total: 22
    Member since: December 4, 2016

    Thanks for the feedback.

    Could you create a kind of “hover” for the 3 boxes [check-in / offers … / travel cancellation] so that the customer can see that something is hidden behind them?

    Many greetings

    Ulrich

    #176396
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27940
    • Total: 27940
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    h3.slide_toggle:hover {
        background: #02aee7;
        cursor: pointer;
        color: #fff;
    }
    .toggle_holder {
        padding-bottom: 0 !important;
    }

    Regards,
    Dave

    #176474
    UlrichUlrich
    Participant
    • Topics: 5
    • Replies: 17
    • Total: 22
    Member since: December 4, 2016

    This is absolutely great!
    What a talent you can do!
    Thanks alot!!!
    Best regards
    Ulrich

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