Homepage options not visible

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • #153054
    RED PILL DesignRED PILL Design
    Participant
    • Topics: 30
    • Replies: 72
    • Total: 102
    Member since: May 16, 2020

    Hello Support,

    In the Gardening Theme not all homepage sections are visible ont the Frontpage settings.
    I only see Slider and Homepage settings. i have tried several browsers.

    Please advise.

    With regards,

    Hasso Weeke
    RED PILL Design

    System Information
    WordPress Information
    Home URL: https://agrifer.redpilldesign.nl
    Site URL: https://agrifer.redpilldesign.nl
    WP Version: 5.4.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: No
    WP Cron: Yes
    Language: nl_NL
    Upload Directory Location: https://agrifer.redpilldesign.nl/wp-content/uploads
    Server Information
    Server Info: Apache
    Server IP Address: 185.135.241.60
    Server Protocol: server60.hosting2go.nl
    Server Administrator: [email protected]
    Server Web Port: 443
    CGI Version: CGI/1.1
    PHP Version: 7.3.9
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 3000
    cURL Version: 7.35.0, OpenSSL/1.0.2g
    SUHOSIN Installed: –
    MySQL Version: 5.6.29
    Max Upload Size: 64 MB
    Default Timezone is UTC: Yes
    PHP Error Log File Location:
    PHP Extensions: Core, date, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dom, hash, fileinfo, filter, ftp, gd, gettext, gmp, SPL, iconv, session, intl, json, mbstring, standard, mysqlnd, mysqli, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, imap, SimpleXML, soap, sockets, exif, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, cgi-fcgi, ionCube Loader
    fsockopen/cURL: Yes
    SoapClient: Yes
    DOMDocument: Yes
    GZip: Yes
    Multibyte String: Yes
    Remote Get Status: Yes
    Post Types
    attachment: 115
    customize_changeset: 40
    nav_menu_item: 24
    post: 18
    page: 13
    photogallery: 12
    elementor_library: 9
    team: 8
    mgmlp_media_folder: 8
    testimonials: 6
    revision: 1
    wpcf7_contact_form: 1
    custom_css: 1
    Time and Zone
    WP Local Time: Europe/Amsterdam
    DB Time : 2020-05-30 19:20:43
    PHP Time: 2020-05-30 19:20:43
    Current Theme
    Name: SKT Gardening Child
    Version: pro3.0.1590843262
    Author URL: https://www.sktthemes.org
    Child Theme: Yes
    Parent Theme Name: SKT Gardening
    Parent Theme Version: pro3.0
    Parent Theme Author URL: https://www.sktthemes.org
    Active Plugins (9)
    Akismet Anti-Spam Automattic 4.1.5
    Child Theme Configurator Lilaea Media 2.5.3
    Klassieke editor WordPress-bijdragers 1.5
    Contact Form 7 Takayuki Miyoshi 5.1.9
    Elementor Elementor.com 2.9.9
    Media Library Folders for WordPress Max Foundry 5.2.0
    Theme Demo Import Themely 1.0.6
    WP Edit Josh Lobe 4.0.4
    WP System Info Nurul Amin 1.3

    #153121
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30655
    • Total: 30655
    Member since: August 16, 2013

    Hi,

    Are you using child theme??

    Regards,
    Chris

    #153140
    RED PILL DesignRED PILL Design
    Participant
    • Topics: 30
    • Replies: 72
    • Total: 102
    Member since: May 16, 2020

    Yes, but that shouldn’t matter. The same issue occurs when activating the parent theme.

    #153141
    RED PILL DesignRED PILL Design
    Participant
    • Topics: 30
    • Replies: 72
    • Total: 102
    Member since: May 16, 2020

    I stand corrected: activating the Parent theme shows correct. How is that possible?

    #153143
    RED PILL DesignRED PILL Design
    Participant
    • Topics: 30
    • Replies: 72
    • Total: 102
    Member since: May 16, 2020

    Another correction. When activatieng the parent theme I don’t see the dropdown menu’s.

    #153144
    RED PILL DesignRED PILL Design
    Participant
    • Topics: 30
    • Replies: 72
    • Total: 102
    Member since: May 16, 2020

    And I still don’t see all the Frontpage options for the sections…

    #153145
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30655
    • Total: 30655
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #176158
    Kate BodenKate Boden
    Participant
    • Topics: 1
    • Replies: 4
    • Total: 5
    Member since: March 15, 2021

    Hi there,

    I am having the same problem using Gardening Pro with a Child theme – I cannot seem to access the other sections on the homepage in the Customiser. Happy to send login details / images etc.

    Thanks,
    Kate

    #176217
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30655
    • Total: 30655
    Member since: August 16, 2013

    Hi Kate,

    Kindly show us your website URL please?

    Regards,
    Chris

    #176254
    Kate BodenKate Boden
    Participant
    • Topics: 1
    • Replies: 4
    • Total: 5
    Member since: March 15, 2021

    Hi Chris,

    The website address is pmctreecare.co.uk but there is a holding page activated as customers already have the website address while the new site is under construction.

    I’m happy to provide login details via email so that you can take a look behind the scenes?

    Thanks,
    Kate

    #176259
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30655
    • Total: 30655
    Member since: August 16, 2013

    Hi Kate,

    Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #176267
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30655
    • Total: 30655
    Member since: August 16, 2013

    Hi,

    Given login details are not working. Kindly send the correct details.

    Regards,
    Chris

    #177415
    Kate BodenKate Boden
    Participant
    • Topics: 1
    • Replies: 4
    • Total: 5
    Member since: March 15, 2021

    Hi Chris,

    Correct details have been emailed over, is there any update on this please?

    Thanks,
    Kate

    #177425
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30655
    • Total: 30655
    Member since: August 16, 2013

    Hi,

    We did not receive your email.

    Regards,
    Chris

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