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  • #179948
    Sandy TsoiSandy Tsoi
    Participant
    • Topics: 6
    • Replies: 26
    • Total: 32
    Member since: April 26, 2021

    Hi,
    There is a grey color header under the menu, it blocks the view of the online shop submenu. How to remove it? It only shows on the homepage not other page. I removed the slider.

    Screen-Shot-2021-06-11-at-11-37-29-am

    Also, when I view the homepage in mobile device, the product photo shrinked and affected the intro text alignment. It takes a few sec to show the normal view of the larger product photo which is not appearling.

    IMG-49-E00-ED0-EBD4-1

    Sandy

    #179966
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27276
    • Total: 27276
    Member since: August 16, 2013

    Hi,

    .header_wrap.layer_wrapper {
        position: relative;
        z-index: 999999;
    }
    
    @media screen and (max-width:479px) {
    .skt-builder-columns-row-2column .skt-builder-column {
        width: 100%;
    }
    }

    Regards,
    Chris

    #179988
    Sandy TsoiSandy Tsoi
    Participant
    • Topics: 6
    • Replies: 26
    • Total: 32
    Member since: April 26, 2021

    Hi,

    It is not working, the grey color header still appear on desktop.

    Sandy

    #180034
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27276
    • Total: 27276
    Member since: August 16, 2013

    Hi,

    Kindly use this CSS to remove gry color.

    #slidera {
        min-height: inherit !important;
    }

    Regards,
    Chris

    #180036
    Sandy TsoiSandy Tsoi
    Participant
    • Topics: 6
    • Replies: 26
    • Total: 32
    Member since: April 26, 2021

    HI

    It still not working!
    the grey color header still appear on desktop.

    Sandy

    #180046
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27276
    • Total: 27276
    Member since: August 16, 2013

    Hi,

    Are you using the cache plugin? If yes, please clear your cache.

    Regards,
    Chris

    #180049
    Sandy TsoiSandy Tsoi
    Participant
    • Topics: 6
    • Replies: 26
    • Total: 32
    Member since: April 26, 2021

    I cleared the cache and used another computer. It still has the grey header.

    #180052
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27276
    • Total: 27276
    Member since: August 16, 2013

    Hi,

    Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #180055
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27276
    • Total: 27276
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Chris

    #180092
    Sandy TsoiSandy Tsoi
    Participant
    • Topics: 6
    • Replies: 26
    • Total: 32
    Member since: April 26, 2021

    yes, it works now.

    Thank you.

    #180101
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27276
    • Total: 27276
    Member since: August 16, 2013

    🙂

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