HELP – Paid version bought, all 'customixze' options gone

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  • #64700
    BrianaBriana
    Member
    • Topics: 3
    • Replies: 9
    • Total: 12
    Member since: March 7, 2017

    I’ve just bought the paid version of Yogi Pro and I’m completely confused with how to customize it…

    1) How do I fix the twitter feed in the bottom? There doesn’t seem to be an option for this anywhere.

    2) With the free version, I had a bunch of different options under the “Customize” section of my WordPress based site (Hosted through NameCheap using Cpanel) now they’re all gone, and it seems the only place to customize the site is through Dashboard > Theme Options. This is all HTML based, is there a way to customize without knowing HTML?

    3) Any tips you have for working with the unique details of this theme would be greatly appreciated. I thought it would all be easily customizable through the WordPress Customizer before I purchased this because the Free version was quite user friendly that way, more so than the actual Paid version is.

    Thanks!

    #64740
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30657
    • Total: 30657
    Member since: August 16, 2013

    Hi Briana,

    1. Kindly watch this video for twitter: https://www.youtube.com/watch?v=4a1cR34OGMU

    2. Refer to this post: https://www.sktthemes.org/forums/topic/upgrade-from-free-to-pro-version/

    3. Here is the documentation: http://sktthemesdemo.net/documentation/skt-yogi-doc/#welcome

    Regards,
    Dave

    #64846
    BrianaBriana
    Member
    • Topics: 3
    • Replies: 9
    • Total: 12
    Member since: March 7, 2017

    Hi Dave,

    Thank you so much for pointing me in the right direction!

    ** I’m still having an issue trying to get my logo to show up properly… either it is too small, or it looks far too pixelated and is stretched too tall. Is there any way to adjust the sizing and alignment for the uploaded logo photo at all?

    Thank you again

    #64867
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30657
    • Total: 30657
    Member since: August 16, 2013

    Hi Briana,

    Kindly show us your website URL so that we can assist further.

    Regards,
    Dave

    #64970
    BrianaBriana
    Member
    • Topics: 3
    • Replies: 9
    • Total: 12
    Member since: March 7, 2017

    Thank you, Dave.

    It is www.brianaboldin.com – although you will only be able to see a ‘coming soon’ page for now.

    I have quite a bit of traffic headed to my site daily and I’m capturing emails, so I’m hesitant to take the coming soon page away in case potential clients visit my page in absolute chaos.

    BUT the logo image on the coming soon page is the exact one I’d like to have on my site – it needs to be rather large to accommodate for the detailed background mandala.

    I’m thinking a work around might be to have my logo appear as a large image in the sliding banner section, but I’d like to have something that is stationary and doesn’t disappear as the banners slide across.

    Is there any way I can send you a screen shot of how the logo looks?

    Sorry to be a bother – but thank you for the help and the beautiful theme.

    Briana

    #64997
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30657
    • Total: 30657
    Member since: August 16, 2013

    Hi Briana,

    Upload your screenshot on imgur.com and paste the share URL here.

    Regards,
    Dave

    #65227
    BrianaBriana
    Member
    • Topics: 3
    • Replies: 9
    • Total: 12
    Member since: March 7, 2017

    Hi Dave,

    Thank you for the idea – link is:

    http://imgur.com/a/eHDmX

    The first image is with height set at 150, the second image is with height set at 250. I like the 250 and would even like to try 300 but I need the logo graphic to increase in width as well as height.

    How can I do this?

    Thanks in advance,

    Briana

    #65233
    BrianaBriana
    Member
    • Topics: 3
    • Replies: 9
    • Total: 12
    Member since: March 7, 2017

    Also, for the “our classes” section, how can I reorder the classes in my preferred order? The theme automatically sorts the classes alphabetically – but the documentation for the theme shows classes listed out of alphabetical order. Though it doesn’t instruct how to adjust

    Thanks,

    #65395
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30657
    • Total: 30657
    Member since: August 16, 2013

    Hi Briana,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #65441
    BrianaBriana
    Member
    • Topics: 3
    • Replies: 9
    • Total: 12
    Member since: March 7, 2017

    Hi Dave,

    Will do, thank you for the assistance.

    Briana

    #65504
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30657
    • Total: 30657
    Member since: August 16, 2013

    Hi Briana,

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Dave

    #65557
    BrianaBriana
    Member
    • Topics: 3
    • Replies: 9
    • Total: 12
    Member since: March 7, 2017

    Dave,

    I can’t even express how thankful I am for your help. You resolved all of the issues perfectly. Thank you for your fast response times and above-and-beyond customer service.

    You guys are amazing. Your Yogi theme is beautiful. When I’m ready to hire someone to do more complex customizations and site build-out for me, I’m coming to you first.

    Have a wonderful day,
    Briana

    #65597
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30657
    • Total: 30657
    Member since: August 16, 2013

    If you found our service good kindly review us here:
    https://www.sktthemes.org/forums/topic/reviews-and-testimonials/

Viewing 13 posts - 1 through 13 (of 13 total)
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