CSS issues with Agency theme

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  • #172648
    Ruheene JauraRuheene Jaura
    Participant
    • Topics: 12
    • Replies: 30
    • Total: 42
    Member since: March 24, 2020

    Hi there,

    I’m using the Agency theme for my website, but have noticed that every time I make even a small edit to the homepage, the whole styling of the homepage breaks for a few hours? I’ve tried clearing my cookies and cache, but I don’t understand why this happens. It also seems to fix itself in a few hours- every time. Any idea why this might be happening? Screenshots to show the broken CSS:

    View post on imgur.com

    I also recently added a new section to the homepage, and can’t seem to get it looking right. I would love your help with the following 2 issues, please:

    1. The title of the section seems to have gone into the section above it and I can’t figure out why (please see attachments)

    2. The font of all the testimonials in this new section have been set to ‘Default’ in Elementor, but for some reason the first one looks different from the font of the rest of them (please see attachments)

    Images:

    View post on imgur.com

    Thank you for your help,

    Ruheene

    #172688
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 26364
    • Total: 26364
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL please?

    Regards,
    Chris

    #172704
    Ruheene JauraRuheene Jaura
    Participant
    • Topics: 12
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    • Total: 42
    Member since: March 24, 2020

    Sorry, I forgot to include that in my post. It’s https://pixelpie.io/.

    Thank you.

    #172773
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    .elementor-heading-title { text-align:center !important;}

    Regards,
    Chris

    #172806
    Ruheene JauraRuheene Jaura
    Participant
    • Topics: 12
    • Replies: 30
    • Total: 42
    Member since: March 24, 2020

    Thanks, not sure how this would help me though? The code you’ve provided is to center align the headings, which isn’t my issue. The issues I’m having are:

    1. The ‘Our Websites’ title isn’t in the section it belongs in, it’s floating above it (you can see this by the light grey vs white background it’s over). The white background behind it should be covering the width of the page and touching/ joining with the white background of the white section right under it- since it belongs in that white section under it.

    2. Under the ‘Client Speak’ section, the first testimonial has the correct font, while the others below it all have the wrong font- even they are all set to the default font in Elementor.

    Please help. Thanks.

    #172860
    Ruheene JauraRuheene Jaura
    Participant
    • Topics: 12
    • Replies: 30
    • Total: 42
    Member since: March 24, 2020

    Could somebody please help with these issues listed above?

    #172886
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #172949
    Forum ModeratorForum Moderator
    Participant
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    • Total: 26364
    Member since: August 16, 2013

    Hi,

    This is done. Kindly check and confirm.

    Regards,
    Chris

    #172957
    Ruheene JauraRuheene Jaura
    Participant
    • Topics: 12
    • Replies: 30
    • Total: 42
    Member since: March 24, 2020

    Hi,

    Thanks for the fixes. The font for the testimonials looks great now.

    Unfortunately I still see a couple of issues though:

    1. The ‘Client Speak’ and ‘Our Websites’ titles are in their own separate sections and placed above the sections they belong in (as seen by the blue section outlines in the screenshots I’m linking to below). They should, however, be in the same section as the rest of the content under them- like the ‘Our Services’ section which is correctly structured. This is causing the spacing around each of the titles to look inconsistent. Could you please fix this and place them in the correct sections? I’m finding it difficult to do this using Elementor.

    2. On mobile, you can see that the size of the titles are all different. For example, you can see in the last 2 screenshots I’ve linked to below, that the ‘Client Speak’ title is much smaller than the ‘Our Websites’ title, even though they both have the default H2 settings applied to them.

    Here are the screenshots:

    View post on imgur.com

    Thank you,
    Ruheene

    #173017
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
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    • Total: 26364
    Member since: August 16, 2013

    Hi,

    Issue resolved.

    Regards,
    Chris

    #173043
    Ruheene JauraRuheene Jaura
    Participant
    • Topics: 12
    • Replies: 30
    • Total: 42
    Member since: March 24, 2020

    Hi there,

    Thanks for the fixes. It looks great on desktop, however, this is what I see on mobile (styling of headings and buttons seems broken on mobile only):

    View post on imgur.com

    I seem to have this problem every time I make an update to the home page. The styling of the headings and buttons seems to break temporarily on mobile only with every little change, then seems to fix itself overnight. Any idea why this keeps happening? I’ve tried clearing my cache on both mobile and desktop but the issue persists on mobile.

    Thanks,
    Ruheene

    #173044
    Ruheene JauraRuheene Jaura
    Participant
    • Topics: 12
    • Replies: 30
    • Total: 42
    Member since: March 24, 2020

    Not sure why only 1 of the 4 images came through, trying to link them again:

    View post on imgur.com

    #173071
    Forum ModeratorForum Moderator
    Participant
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    • Total: 26364
    Member since: August 16, 2013

    Hi,

    We have checked, Mobile version is looks fine.

    See screenshot:

    View post on imgur.com

    Regards,
    Chris

    #173102
    Ruheene JauraRuheene Jaura
    Participant
    • Topics: 12
    • Replies: 30
    • Total: 42
    Member since: March 24, 2020

    Thanks, as I mentioned in my last comment: it happens to break temporarily every time, before it fixes itself overnight. Not sure if you understand why?

    Also, please take another look at the mobile website: the titles are all still different sizes. ‘Client Speak’ and ‘Our Websites’ are now the same, but are much bigger than ‘Our Services’. The size of ‘Our Services’ is correct, but ‘Client Speak’ and ‘Our Websites’ are way too big. Could you please fix this so that all the titles are the same size, and match the current sizing of ‘Our Services’?

    Thank you.

    #173185
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
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    • Total: 26364
    Member since: August 16, 2013

    Hi,

    Done

    Regards,
    Chris

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