Home › Forums › Parallax Me Forum › contact form not working
- This topic has 8 replies, 3 voices, and was last updated 7 years, 11 months ago by
Sonnal S Sinha.
-
AuthorPosts
-
October 1, 2015 at 6:06 pm #12071
I’ve confirmed my smtp settings and it is valid but i’m not getting the form data at my target email. Is there something I need to do? Not sure if I missed anything.
Ro
October 1, 2015 at 11:18 pm #12084I was having the same troubles earlier… I ended up creating an email with my domain and setting it up to forward to my real email. It avoids having to go through the smtp troubles.
October 2, 2015 at 6:12 am #12091Hi Ro,
Thanks for the solution Ashley. Let us know if the solution given by other user worked for you.
Regards,
ShriOctober 7, 2015 at 12:43 pm #12319No. It’s not working for me. I have defined a valid email address in the shortcode. I installed a plugin on my wp to make sure that mail is getting sent out through wp and that’s working. how can i confirm that the mail sending is firing from submitting the form?
October 7, 2015 at 12:55 pm #12321Hmm. Can you kindly remove our code and use contact form 7 plugin instead. It should work fine.
Regards,
ShriOctober 7, 2015 at 1:55 pm #12326The contact form 7 plugin works. Perhaps the theme short code needs to be upgraded for a fix.
October 7, 2015 at 1:59 pm #12327Can you help me find what part of the code to remove in order to get the contact form 7 plugin to work properly?
@xinanne, I think there is some .php somewhere along the code that is interfering with cf7, but if we remove that it should work fine.
October 7, 2015 at 2:29 pm #12330I simply switched out the shortcode
[contact_form to_email=”[email protected]” email_subject=”Contact inquiry”]to the shortcode for contact form 7 like this:
[contact-form-7 id="49" title="Contact Us"]
after plugin was installed and setup.
October 8, 2015 at 11:20 am #12376Yes that is the correct way.
Regards,
Shri -
AuthorPosts
- You must be logged in to reply to this topic.