Complete Theme nav bar dropdowns don't work or appear correctly on Apple devices

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This topic contains 6 replies, has 3 voices, and was last updated by  Forum Moderator 2 years, 4 months ago.

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  • #57971

    Michael Gabriel
    Member
    • Topics: 16
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    • Total: 61
    Member since: November 30, 2015

    Turns out that Apple products such as tablets and phones can’t select the drop down options. For example Cable connect and then cable TV option. This works fine on my Samsung phone. Sounds like this may be an issue limited to IOS platforms.

    The Fibre and Cable Connect tabs are there but you can’t click on them to have a drop down menu appear. Not even any buttons on the Fibre Connect or Cable connect page for the Apple user to then click to re-direct the page. If you could have a look at this that would be great. Here’s a screenshot: http://imgur.com/tyqwEIr

    URL is http://www.xcountry.tv/

    #58239

    Michael Gabriel
    Member
    • Topics: 16
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    • Total: 61
    Member since: November 30, 2015

    I know you guys are busy, but I’m looking forward to hearing from you about this. Thank you!

    #58553

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6596
    • Total: 6598
    Member since: June 12, 2013

    Yes got it kindly send us WordPress admin details and URL of the site via sktthemes.net/contact and we will get it done Monday.

    Kindly mention this forum URL for our reference.

    Regards,
    Shri

    #58571

    Michael Gabriel
    Member
    • Topics: 16
    • Replies: 45
    • Total: 61
    Member since: November 30, 2015

    Hi Shri,

    This is no longer a problem, but I can certainly use your help to upgrade this same site to the Complete 1.1. I tried it and lost all my customisation, widgets, etc. and had to revert to 1.0. The site is http://www.xcountry.tv. Can I add you as an admin and let you take a look? If so, just let me know your email. Thank you!

    Kind regards,
    Michael

    #58715

    Forum Moderator
    Participant
    • Topics: 0
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    Member since: August 16, 2013

    Hi Michael,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #58888

    Michael Gabriel
    Member
    • Topics: 16
    • Replies: 45
    • Total: 61
    Member since: November 30, 2015

    Hi Dave,

    As I had mentioned in my previous message, this is no longer a problem. Let’s close the topic. I need your help or guidance to manually upgrading the same site to Complete 1.1. I’ll open a new ticket for that.

    Thank you,
    Michael

    #59030

    Forum Moderator
    Participant
    • Topics: 0
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    Member since: August 16, 2013

    Okay

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