Cant change video

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  • #16270
    Kalie StephanKalie Stephan
    Member
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: November 21, 2015

    Hi there,

    I have Bakery Pro and I’m trying to change the “bakery in progess” video. I’ve put the iframe into the code.. and even deleted the code and reput it in, but it still displays the video that came with the purchase and won’t display mine..

    Is there something I’m doing wrong?

    #16294
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27651
    • Total: 27651
    Member since: August 16, 2013

    Hi,

    This is a bug, We will resolve it and send you the update by tomorrow.

    Regards,
    Shri

    #16385
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27651
    • Total: 27651
    Member since: August 16, 2013

    Hi,

    The video issue was resolved from our end. Kindly check and confirm.

    Regards,
    Shri

    #16394
    Kalie StephanKalie Stephan
    Member
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: November 21, 2015

    It still looks the same on my end. Is there something I have to do to make the update take effect?

    #16536
    Kalie StephanKalie Stephan
    Member
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: November 21, 2015

    Hi Shri, can you confirm that I have to do something on my end? thanks

    #16561
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27651
    • Total: 27651
    Member since: August 16, 2013

    Hi Kalie,

    We will send you the updated theme soon.

    Regards,
    Shri

    #18150
    Tamara FantaTamara Fanta
    Member
    • Topics: 1
    • Replies: 1
    • Total: 2
    Member since: November 7, 2015

    Hi, I have the same issue. I can`t change the video. Could you resolved it?
    regards.

    #18223
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27651
    • Total: 27651
    Member since: August 16, 2013

    Hi Tamara,

    We will send you the updated theme soon.

    Regards,
    Shri

    #18224
    Shri SShri S
    Keymaster
    • Topics: 9
    • Replies: 6890
    • Total: 6899
    Member since: June 12, 2013

    Hi Tamara,

    Given you re-access to the theme. Kindly download the updated theme via sktthemes.net/my-account and activate some other theme, delete the previous theme and upload this new one and activate.

    Regards,
    Shri

    #61050
    HiroakiHiroaki
    Member
    • Topics: 1
    • Replies: 4
    • Total: 5
    Member since: December 5, 2015

    hi, there.
    i have Bakery Pro.
    i also have same problem. can you send me the updated theme?

    #61137
    Shri SShri S
    Keymaster
    • Topics: 9
    • Replies: 6890
    • Total: 6899
    Member since: June 12, 2013

    Hi Hiroaki,

    You kindly need to pay us $9 for the re-access as your access has expired.

    Kindly send us the details here: sktthemes.net/contact and we will send you back the payment link.

    Regards,
    Shri

    #61140
    Lawrence Chadwick-smithLawrence Chadwick-smith
    Participant
    • Topics: 110
    • Replies: 173
    • Total: 283
    Member since: April 28, 2016

    Hello Shri

    Can you please assist me with my problem? I am a pro and paid member.

    #61198
    Shri SShri S
    Keymaster
    • Topics: 9
    • Replies: 6890
    • Total: 6899
    Member since: June 12, 2013

    Please do not bump in other’s posts and please create your own topic.

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