Cannot use Them Options

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  • #3603
    Faith SpinelliFaith Spinelli
    Member
    • Topics: 23
    • Replies: 32
    • Total: 55
    Member since: June 24, 2014

    I noticed this yesterday (1/26/2015) that the Theme Options do not open – I see only the tabs.  I have the pro-versions of all.  This is the case for others, too, (ie; Parallaxme Pro, Black Pro…and Full Width, etc.

    I also downloaded them off my account again and again, even placing these zip files in other folders.

    No luck for me…can’t utilize anything.

    What am I missing?

    Please and thank you.

     

    #3622
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    • Total: 6974
    Member since: June 12, 2013

    Seems like conflict with some plugin.

    #3636
    Faith SpinelliFaith Spinelli
    Member
    • Topics: 23
    • Replies: 32
    • Total: 55
    Member since: June 24, 2014

    I did not install any plug ins.  But I’m going to attempt this once again after cleaning out my files.

    by the way – after unzipping the files that cannot be extracted via WordPress; I took all files and uploaded them but it still doesn’t work for me.  Can you supply me with some screen shots? I would send you screen shots of my endeavor but I do not know how to attach them to this.

    #3638
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    Not sure what to do here. Send us WordPress admin details we will check in 1-2 days. But theme options do work and has been working.

    We have been testing it for numerous times now.

    Regards,
    Shri

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