buttons on slider and menu no longer working on mobile devices

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This topic contains 10 replies, has 2 voices, and was last updated by  Forum Moderator 3 weeks, 4 days ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #121789

    Donna
    Participant
    • Topics: 3
    • Replies: 8
    • Total: 11
    Member since: April 12, 2017

    Hello. I have purchased Charity Pro and use it on my race website. I have noticed that the registration button on the slider no longer works on mobile devices. The menu drop down also is no longer working.

    Can you please help!?

    Thanks.

    http://www.steinermemorialrace.com

    #121831

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 20557
    • Total: 20557
    Member since: August 16, 2013

    Hi,

    Can you kindly provide us with your order number?

    Regards,
    Brad

    #121882

    Donna
    Participant
    • Topics: 3
    • Replies: 8
    • Total: 11
    Member since: April 12, 2017

    #26193

    #121918

    Forum Moderator
    Participant
    • Topics: 0
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    • Total: 20557
    Member since: August 16, 2013

    Hi Donna,

    Your 1 year support for theme has expired. To continue receiving theme updates/access and support for another year kindly subscribe for just $18

    Pay via PayPal:

    https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=E6MFAFM4T6RDL

    OR

    Pay via Credit Card:

    https://sites.fastspring.com/sktthemes/product/singlethemeyearly

    Once paid we will again renew your support for 1 year and you will also receive theme updates/access as and when they happen.

    Regards,
    Brad

    #122145

    Donna
    Participant
    • Topics: 3
    • Replies: 8
    • Total: 11
    Member since: April 12, 2017

    My support order number is KT190423-7593-49134. Can you fix the registration button as it no longer works on the slider for mobile devices. The menu drop down also is no longer working.

    #122158

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 20557
    • Total: 20557
    Member since: August 16, 2013

    Hi,

    Your website is on under cunstruction mode. Therefore we are unable to check the issue.

    Regards,
    Brad

    #122198

    Donna
    Participant
    • Topics: 3
    • Replies: 8
    • Total: 11
    Member since: April 12, 2017

    I have removed the construction mode. You should now see the issues on mobile devices.

    #122228

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 20557
    • Total: 20557
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Theme Options >> Basic Settings >> Custom CSS Box:

    Add this code there:

    @media screen and (max-width:479px) {
    .slider-main .nivo-caption { display:block !important; top:30%; width:60%;}
    .slider-main .nivo-caption .slide_info h2 { font-size:18px; line-height:24px;}
    .slider-main .slide_info a.sldbutton { margin-top:10px;}
    }

    Regards,
    Brad

    #122338

    Donna
    Participant
    • Topics: 3
    • Replies: 8
    • Total: 11
    Member since: April 12, 2017

    Thank you! That worked.

    #122339

    Donna
    Participant
    • Topics: 3
    • Replies: 8
    • Total: 11
    Member since: April 12, 2017

    One more question. Can you help me with the title? I would like for Steiner Memorial Race to be further to the left but can’t seem to get it to move over.

    #122350

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 20557
    • Total: 20557
    Member since: August 16, 2013

    Hi Donna,

    Can you send us the screenshots of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

    Regards,
    Brad

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