bug de page et image…

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  • #173224
    Bianchi ChristelleBianchi Christelle
    Participant
    • Topics: 2
    • Replies: 14
    • Total: 16
    Member since: September 6, 2020

    bonjour, hello,

    https://voiequantique.fr
    thème : Meditation Pro

    1 ) la page accueil se charge mais la page contact ne se charge pas plus que 85 %. je ne peu plus travailler dessus !
    Je ne peux pas non plus créer une nouvelle page. même problème. loading 85% maximum.

    1) the home page loads but the contact page does not load more than 85%. I can no longer work on it!
    I also cannot create a new page. same problem. loading 85% maximum.

    2) what is the size of the image in pixels to download please for the banner images in each page eg: I want to change the contact one.
    I put 1350 * 272px but everything is not clear.

    2) quelle est la taille de l’image en pixel à télécharger svp pour les image de bannière dans chaque page ex : je veux changer celle de contact.
    J’ai mis 1350 * 272px mais tout n’est pas net.

    3) Pourquoi TOUTES les photos ne sont pas dans l’espace multimédias (médiathèque) afin de sélectionner CELLE QUE JE VEUX ?
    3) Why are ALL the photos not in the multimedia space (media library) in order to select THE ONE I WANT?

    Christelle
    merci, thank’s

    #173225
    Bianchi ChristelleBianchi Christelle
    Participant
    • Topics: 2
    • Replies: 14
    • Total: 16
    Member since: September 6, 2020

    3) Pourquoi TOUTES les photos ne sont pas dans l’espace multimédias (médiathèque) afin de sélectionner CELLE QUE JE VEUX ?
    3) Why are ALL the photos not in the multimedia space (media library) in order to select THE ONE I WANT?

    I have the solution now.

    please give me an anser for the others 1 & 2 ! i can’t work !!!
    thank’s
    Christelle

    #173361
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27790
    • Total: 27790
    Member since: August 16, 2013

    Hi,

    1) the home page loads but the contact page does not load more than 85%. I can no longer work on it!
    I also cannot create a new page. same problem. loading 85% maximum.

    Ans: Builder never reaches 100%. It stops at 85%.:

    Kindly go to Settings >> General Settings >> And changed the site addresses to https.

    2) what is the size of the image in pixels to download please for the banner images in each page eg: I want to change the contact one.
    I put 1350 * 272px but everything is not clear.

    Ans: Banner image size is 1400x439px.

    Regards,
    Dave

    #173367
    Bianchi ChristelleBianchi Christelle
    Participant
    • Topics: 2
    • Replies: 14
    • Total: 16
    Member since: September 6, 2020

    bonjour, hello,

    I need an urgent answer !!! I have to work

    https://voiequantique.fr
    thème : Meditation Pro

    1 ) la page accueil se charge mais la page contact ne se charge pas plus que 85 %. je ne peu plus travailler dessus !
    Je ne peux pas non plus créer une nouvelle page. même problème. loading 85% maximum.

    1) the home page loads but the contact page does not load more than 85%. I can no longer work on it!
    I also cannot create a new page. same problem. loading 85% maximum.

    2) what is the size of the image in pixels to download please for the banner images in each page eg: I want to change the contact one.
    I put 1350 * 272px but everything is not clear.

    2) quelle est la taille de l’image en pixel à télécharger svp pour les image de bannière dans chaque page ex : je veux changer celle de contact.
    J’ai mis 1350 * 272px mais tout n’est pas net.

    thank’s
    Christelle

    #173369
    Bianchi ChristelleBianchi Christelle
    Participant
    • Topics: 2
    • Replies: 14
    • Total: 16
    Member since: September 6, 2020

    Merci,

    Désolée, mais quand ma page accueil se charge elle va jusque 100 %, ça s’inscrit sur mon écran !
    l’autre reste bloquée à 85 % et tourne sur “loading 85 % et n’avance pas !
    S’il vous plais ou sont les paramètres ? je ne sais pas ou chercher. merci

    Sorry, but when my home page loads it goes up to 100%, it is written on my screen!
    the other remains stuck at 85% and turns on “loading 85% and does not advance!”
    Please where are the settings? I don’t know where to look. thank you

    thank’s
    Christelle

    #173372
    Bianchi ChristelleBianchi Christelle
    Participant
    • Topics: 2
    • Replies: 14
    • Total: 16
    Member since: September 6, 2020

    Hi,
    https://voiequantique.fr/wp-admin/post.php?post=135&action=sktbuilder
    I don’t know if this can help?

    know that I can not also create new steps it is the same no more than 85%.

    thank you

    Je ne sais pas si cela peut aider ?

    sachez que je ne peux pas créer aussi de nouvelle pas c’est pareil pas plus que 85 %.

    merci
    Christelle

    #173382
    Bianchi ChristelleBianchi Christelle
    Participant
    • Topics: 2
    • Replies: 14
    • Total: 16
    Member since: September 6, 2020

    Hi,
    I need an urgent answer !!! I have to work
    thank’s
    Christelle

    #173528
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27790
    • Total: 27790
    Member since: August 16, 2013

    Hi,

    know that I can not also create new steps it is the same no more than 85%??

    Ans: There can be two reasons for 85% stop loading ??

    1. Builder never reaches 100%. It stops at 85%.:

    Kindly go to Settings >> General Settings >> And changed the site addresses to https.

    2. Kindly check for conflicting plugins disable all of the plugins and see if it works.

    If its working fine then some plugin is conflicting. Activate them one by one to find out which one is causing problems.

    Regards,
    Dave

    #173614
    Bianchi ChristelleBianchi Christelle
    Participant
    • Topics: 2
    • Replies: 14
    • Total: 16
    Member since: September 6, 2020
    #173615
    Bianchi ChristelleBianchi Christelle
    Participant
    • Topics: 2
    • Replies: 14
    • Total: 16
    Member since: September 6, 2020

    Hello,
    regarding the problem with the image size, I don’t understand why this is distorted? I put on the right size.
    In addition, a piece is missing!
    I think you were wrong in saying 1400/439 px. My image is the correct size.
    If you have a better answer, I’m obviously interested!

    Please tell me where the sizes are! so that I can manage faster !!!

    voiequantique.fr contact

    Good reception.

    #173675
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27790
    • Total: 27790
    Member since: August 16, 2013

    Hi,

    Contact page is not opening therefore we are unable to check the issue.

    We are getting this message.

    View post on imgur.com

    Regards,
    Dave

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