Beach Pro Mobile Menu problem

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #67583
    SaqibSaqib
    Participant
    • Topics: 33
    • Replies: 103
    • Total: 136
    Member since: October 6, 2016

    Hi,
    I am using beach pro and i have 3 problems mentioned below (problems only with mobile/tablet devices):

    1. I have few sub menu under services menu and they all worked well on desktops but when visitor click the main menu on mobile/tablet devices then all menu and their sub-menus automatically visible/open making visitor annoying because where they should show only main menu and upon clicking sub menu only then sub menu should show.

    2. Woocommerce enabled and products show well but cross sell products behave very strange and show up very small product images and their title as well (this problem happens ONLY when visiting the website in the vertical mode).

    3. footer “quick links” and “activities”are not centered on mobile devices.

    Please have a look on these problems on mobile devices to have a good understanding and let me know the best solution.

    http://digitalhertz.com/beach/shop/

    Thanks!

    Regards,
    Saqib

    #67669
    SaqibSaqib
    Participant
    • Topics: 33
    • Replies: 103
    • Total: 136
    Member since: October 6, 2016

    Hi,

    did you find any solution?

    i have sent you the login credentials through contact us form just in case you need it.

    Thanks!

    Regards,
    Saqib

    #67750
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30674
    • Total: 30674
    Member since: August 16, 2013

    Hi Saqib,

    First of all as written in our terms and conditions you cannot host the demo of the themes nor the website themes as your own and sell them directly.

    That cannot be done.

    You can use the themes to design and develop websites for clients but cannot sell the themes as it is as your own.

    We want you to immediately remove all the references of our themes from your website. You can create your own designs using them and can showcase them to your clients but same as it is with full demo and selling them as your own is NOT ALLOWED.

    Kindly remove them: https://digitalhertz.co.uk/website-store/?v=c86ee0d9d7ed

    Regards,
    Shri

    #67825
    SaqibSaqib
    Participant
    • Topics: 33
    • Replies: 103
    • Total: 136
    Member since: October 6, 2016

    Hi Shri,

    I think you forgot; we have already sorted out this issue before as i mentioned you all the details that i am NOT selling the themes (please check my email response to you on 30 march) and also check your OK response to me (please check your response to me on Mar 31).

    Thanks!

    Regards,
    Saqib

    #67929
    SaqibSaqib
    Participant
    • Topics: 33
    • Replies: 103
    • Total: 136
    Member since: October 6, 2016

    Hi,
    will you please solve these problems which we discuss earlier as well in the messages:

    I am using beach pro and i have 3 problems mentioned below (problems only with mobile/tablet devices):

    1. I have few sub menu under services menu and they all worked well on desktops but when visitor click the main menu on mobile/tablet devices then all menu and their sub-menus automatically visible/open making visitor annoying because where they should show only main menu and upon clicking sub menu only then sub menu should show.

    2. Woocommerce enabled and products show well but cross sell products behave very strange and show up very small product images and their title as well (this problem happens ONLY when visiting the website in the vertical mode).

    3. footer “quick links” and “activities”are not centered on mobile devices.

    Please have a look on these problems on mobile devices to have a good understanding and let me know the best solution.

    http://digitalhertz.com/beach/shop/

    would you like to reply soon please.

    Thanks!

    Regards,
    Saqib

    #67988
    SaqibSaqib
    Participant
    • Topics: 33
    • Replies: 103
    • Total: 136
    Member since: October 6, 2016

    Hi,
    i would appreciate if you would reply soon to solve this problem.
    Thanks!

    #68099
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30674
    • Total: 30674
    Member since: August 16, 2013

    Hi Saqib,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #68112
    SaqibSaqib
    Participant
    • Topics: 33
    • Replies: 103
    • Total: 136
    Member since: October 6, 2016

    Hi,
    I have already sent you the details, anyways i have just sent you again please check.

    Thanks!

    Regards,
    Saqib

    #68122
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30674
    • Total: 30674
    Member since: August 16, 2013

    Hi Saqib,

    1) Kindly use any of the plugin for mobile navigation:

    https://wordpress.org/plugins/wp-responsive-menu/
    https://wordpress.org/plugins/responsive-menu/#screenshots

    Point number 2 and 3 are resolved. Kindly check and confirm.

    Regards,
    Dave

    #68161
    SaqibSaqib
    Participant
    • Topics: 33
    • Replies: 103
    • Total: 136
    Member since: October 6, 2016

    Hi,
    yes it worked, and i implemented this on my main size after testing it. Thanks!

    all 3 problems has been solved but the “@media screen and (max-width: 29.938em) works perfect on mobile devices but has no effect on tablets, i tried with different em sizes but useless. how to solve this on mobile.

    i have realized this one major problem:
    when we open the website on mobile/tablet devices it automatically does not fit to the device screen size neither vertical nor horizontal and we have to adjust the width by our fingers (pointing inwards then release fingers) only after doing that it fits. (i have sent you the screen shot of this problem) please check the contact form.

    need your suggestion to resolve this annoying problem.

    Thanks you!

    Regards,
    Saqib

    #68190
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30674
    • Total: 30674
    Member since: August 16, 2013

    Hi Saqib,

    Responsive issue was resolved from our end.

    Kindly go to header.php and search for this code:

    <meta name="viewport" content="width=device-width, initial-scale=1.1"/>

    Replace above code with this code:

    <meta name="viewport" content="width=device-width, initial-scale=1.0"/>

    Regards,
    Dave

    #68289
    SaqibSaqib
    Participant
    • Topics: 33
    • Replies: 103
    • Total: 136
    Member since: October 6, 2016

    Hi,
    It worked.

    Thank you for your help.

    Regards,
    Saqib

    #68319
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30674
    • Total: 30674
    Member since: August 16, 2013

    🙂

Viewing 13 posts - 1 through 13 (of 13 total)
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