after installing your premium template my whole wordpress crashed

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  • #209525
    Martin HlaváčMartin Hlaváč
    Participant
    • Topics: 1
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    Member since: November 5, 2023

    I downloaded (SKT Sushi Pro) the file with the paid version of the template. I uploaded the template to wordpress instead of the free template. After clicking on activation wordpres tells me that a serious error has occurred and I have no option to click on anything. I just have a white screen. What it should be?!
    Help me pleas with this error with Pro version of your theme or send me money back. Error happends after I installed the downloaded file of yout Pro theme verion.
    I repeaid now in FTP that I can now log in back to wordpress and I know because of that, the problem were in the Pro version of your theme.
    I send my wordpress login into your support email, for your quicker help, but they just told me to write it here…but I dont want to share my login here on public forum.

    #209553
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30618
    • Total: 30618
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL? We’ll check and revert back to you.

    Regards,
    Dave

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