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Viewing 11 posts - 1 through 11 (of 11 total)
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  • #169428
    Hui ChenHui Chen
    Participant
    • Topics: 4
    • Replies: 9
    • Total: 13
    Member since: August 4, 2020

    Hi,
    My website is www.smartyants.com.au

    Skt builder editor is not working properly after I moved my hosting.

    It will be great if you can give me a place, where I can post my screenshot.

    Thanks

    Cindy

    #169478
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31029
    • Total: 31029
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on https://imgbb.com/ and paste the share url here.

    Regards,
    Chris

    #169487
    Hui ChenHui Chen
    Participant
    • Topics: 4
    • Replies: 9
    • Total: 13
    Member since: August 4, 2020

    Please Find out the screenshot from this url.

    https://ibb.co/1TMn74D

    Thanks

    #169513
    Hui ChenHui Chen
    Participant
    • Topics: 4
    • Replies: 9
    • Total: 13
    Member since: August 4, 2020

    Hi,Would you like to tell me how I can fix it.

    Thanks

    #169556
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31029
    • Total: 31029
    Member since: August 16, 2013

    Hi,

    hbs file isn’t working on your server.

    Kindly make this setting.

    For IIS Server ::

    Add Below code in Web.config

    <system.webServer>

    <staticContent>
    <mimeMap fileExtension=”.hbs” mimeType=”text/x-handlebars-template” />
    </staticContent>
    </system.webServer>
    =========================
    Please go to cPanel >> Advanced >> MIME Types

    File Extension: hbs
    MIME type: text/x-handlebars-template

    http://i.imgur.com/YE3wL3g.png

    Also kindly ask your server to enable ::

    npm install hbs
    npm i express-handlebars

    Regards,
    Chris

    #169593
    Hui ChenHui Chen
    Participant
    • Topics: 4
    • Replies: 9
    • Total: 13
    Member since: August 4, 2020

    Hi Chris,
    the server hosting said that they don’t have the package for nmp, especially “npm I express-handlebars” is not able to do it on the server.
    Is the editor still working if the “npm I express-handlebars” is not able to install?

    Thanks

    Cindy

    #169601
    Hui ChenHui Chen
    Participant
    • Topics: 4
    • Replies: 9
    • Total: 13
    Member since: August 4, 2020

    Is it any way we can do to instead of the next two steps?

    npm install hbs
    npm i express-handlebars

    Thanks

    Cindy

    #169641
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31029
    • Total: 31029
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #169722
    Hui ChenHui Chen
    Participant
    • Topics: 4
    • Replies: 9
    • Total: 13
    Member since: August 4, 2020

    Hi Chris,
    I have sent you the URL of the site and WordPress admin details (Username & Password) via email:[email protected],
    by our email:[email protected]

    It is highly appreciated if you like to check and back me.

    Thanks,

    Cindy

    #169723
    Hui ChenHui Chen
    Participant
    • Topics: 4
    • Replies: 9
    • Total: 13
    Member since: August 4, 2020

    Hi Chris,
    Thanks for your help. The Skt editor is working now when I checked.
    Please ignore the reply above.

    Thanks

    Cindy

    #169746
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31029
    • Total: 31029
    Member since: August 16, 2013

    ????

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