Search Results for 'skt'

[Francisco Rubén Jorquera Villarroel]

CPanel and Woocommerce say that the problem is with WordPress, but we do not have access to that, it is a template that has been provided by the company SKT Themes, you should be the ones to fix all this.

We have replied to support.cpanel.net/hc/requests/95271784 with the following update:

Zakarya Asaad (cPanel)

May 28, 2024, 02:02 CDT

Hi,

Thank you for contacting cPanel Technical Support! My name is Zakarya; sorry to hear about the payment issue. Please allow me to help.

I have confirmed access to the provided server, checked configurations/logs, and found the following:

[02:41:37 hosting root@95271784 ~]cPs# /scripts/whoowns hollisterjanitorial.net
datablickpro
[02:42:04 hosting root@95271784 ~]cPs#

I can see the following in the PHP error logs:

[02:44:52 hosting root@95271784 ~]cPs# grep -i3 fatal /home/datablickpro/logs/hollisterjanitorial_net.php.error.log | tail -15
…
#0 {main}
thrown in /home/datablickpro/public_html/hollisterjanitorial.net/wp-includes/widgets/class-wp-widget-block.php on line 17
[24-May-2024 07:39:18 UTC] PHP Fatal error: Uncaught Error: Call to undefined function __() in /home/datablickpro/public_html/hollisterjanitorial.net/wp-admin/includes/file.php:16
Stack trace:
#0 {main}
thrown in /home/datablickpro/public_html/hollisterjanitorial.net/wp-admin/includes/file.php on line 16
—
[26-May-2024 17:46:22 UTC] PHP Warning: Trying to access array offset on null in /home/datablickpro/public_html/hollisterjanitorial.net/wp-includes/class-wp-block-supports.php on line 98
[27-May-2024 05:42:19 UTC] PHP Warning: Trying to access array offset on null in /home/datablickpro/public_html/hollisterjanitorial.net/wp-includes/class-wp-block-supports.php on line 98
[27-May-2024 05:43:56 UTC] PHP Warning: Trying to access array offset on null in /home/datablickpro/public_html/hollisterjanitorial.net/wp-includes/class-wp-block-supports.php on line 98
[27-May-2024 05:56:49 UTC] PHP Fatal error: Uncaught Error: Undefined constant “ABSPATH” in /home/datablickpro/public_html/hollisterjanitorial.net/wp-includes/blocks/index.php:8
Stack trace:
#0 {main}
thrown in /home/datablickpro/public_html/hollisterjanitorial.net/wp-includes/blocks/index.php on line 8
[02:44:55 hosting root@95271784 ~]cPs#

The PHP errors are caused by the code deployed not by the cPanel software running on the server.

Please allow me to recommend that a web developer check the PHP error logs and fix any issues reported (especially FATAL errors), web content should be checked to ensure the code is functioning properly, there are no issues with the core files of the CMS used, there are no missing files/directories on the code, and check that the code is secure and no code is injected. Also, the developer may like to enable the debug mode to have more information, it is a good practice to make sure the PHP version used is compatible with the code and that needed PHP extensions are installed.

It is a good practice to check PHP error logs. Please review the following article for more information:

Where are the PHP error logs located?

Also, I can see that the domain is using WordPress CMS, and the reported error is related to the code of the web content or a used plugin. So I recommend reaching out to the plugin developers to get more information about the issue.

Upon review of your reported issue, this problem does not appear to be related to or caused by cPanel or by the basic configuration of the cPanel-bundled software.

With that being said, I took some time to compile some information and resources for you that may be able to point you in the right direction:

PayPal Developer – REST APIs – Orders v2 errors

INVALID_STRING_LENGTH error on PayPal

Paypal strings are limited to a certain length

Please don’t hesitate to let us know if you’re facing any issues with the cPanel installation on this server, and I hope you have a great rest of your day!
Thank you for choosing cPanel, The Hosting Platform of Choice!

Zakarya Asaad
cPanel and WHM Linux Support Engineer I
cPanel, L.L.C.
https://cpanel.net/products
You can help us provide you with rapid and accurate support by sharing step-by-step instructions to replicate the issue.

To continue this conversation, reply at https://support.cpanel.net/hc/requests/95271784 or reply directly to this email.

[NAS SERI]

Hello Support,

I noticed that the “BOOK APPOINTMENT” blue button only works when I’m on the Home page. It doesn’t function if I navigate to other pages like About Us, Products, Services, or Contact Us. For your information, I’ve set the button to direct viewers to my clients WhatsApp number.

url: iteracarecentre.com
I am using SKT Physiotherapy Theme

Please help, so that the Book Appointment button works properly on all pages, regardless of which menu button is clicked or which page is being viewed?

Thank you.

Warm Regards
Nas

[NAS SERI]

Hello Support,

I’ve encountered some issue: the slider isn’t functioning properly when viewed on a mobile device.

The text in the slider is not well-proportioned: “We are a Unique Frequency Therapy Centre Welcome to 5 Wave Frequency Therapy Centre, where we harness the power of TeraHertz Frequency Waves for holistic healing. Book Appointment”

The slider’s animation is also not smooth.

url: iteracarecentre.com
I am using SKT Physiotherapy Theme

Kindly help.

Thank you.

Warm Regards,
Nas

[Lional Hewitt]

Hi,

I am using SKT Hotel and if I use the title “WiFi, secure private parking and facilities for disabled guests.” it becomes read-only and I can’t edit it, I have tried this twice

[Francisco Rubén Jorquera Villarroel]

Hello and excellent day to you, dear friends, I have a problem with the HVAC Cleaning issue Version: pro5.0
When going to process the payment it says that:

INVALID_STRING_LENGTH The value of a field is either too short or too long.

I appreciate reviewing the issue at https://hollisterjanitorial.net/index.php/shop/

I have sent you by email with the same subject as this Topic the access keys to the WordPress and Cpanel administrator

https://i53.servimg.com/u/f53/20/12/37/44/error_13.png
https://i53.servimg.com/u/f53/20/12/37/44/error_12.png
https://i53.servimg.com/u/f53/20/12/37/44/error_12.png

[Langer Enterprises LLC]

I use the theme SKT PVC Pipes Pro, and I added product categories to the main top nav bar. There are a lot of categories, so the list goes off to the bottom of the screen from the top navbar. Is there a way to make the drop-down options into two or three columns?

http://new.pinetreepaper.com/ Products nav choice.

Thanks

[Sonal S Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Chris

[Sonal S Sinha]

Hi,

Unfortunately your theme subscription has expired.

Kindly re-purchase the theme from this link: https://www.sktthemes.org/shop/mystic-wordpress-theme/

Even though the design might have been changed as part of the new theme however you still get support and updates for old theme as part of the purchase.

Regards,
Chris

[Sonal S Sinha]

Hi,

Unfortunately your theme subscription has expired.

Kindly re-purchase the theme from this link: https://www.sktthemes.org/shop/video-production-wordpress-theme/

Even though the design might have been changed as part of the new theme however you still get support and updates for old theme as part of the purchase.

Regards,
Dave

[Carey Coffin]

i can not edit using elementor despite SKT claiming compatibility.

[Web]

Hey guys, I’m having issues with the slider on the SKT Tattoo theme. The slider doesn’t come up unless I click on “next” or “perv”. It’s like there a blank slider hidden there that can’t be accessed in the customization.

Thanks

[seohawaii]

How do I edit the top header extras phone number?

[Smerlyn Rodriguez]

I have the SKT Videography Version: pro3.0 theme along with Elementor Pro because the color of the page titles and posts has been set to black and I have not been able to make the change to another color. Can somebody help me?

[Sonal S Sinha]

Hi,

If you found our service good kindly review us here: https://www.trustpilot.com/review/sktthemes.org

Regards,
Dave

[Kimi Assy]

i cant cahnge mapsin natural herbs and u said its elementor compatibal i only see the skt editor is working on the first page

anyway i want to change the map in the contact us i have changed but it not showing.

it stay on ur location

33.955105051505555, 35.62226663138181 these are the directions