If you are purchasing for first time no account or login is needed and all you need to do is go to relevant theme page and click on buy now button and checkout to get the theme.
In each theme page under buy now button relevant documentation related to the theme is given.
More documentation is given here: https://sktthemes.helpscoutdocs.com/
After 1 year from the date of purchase if you need re-access to the theme or support for the theme you need to pay $18 for a single theme.
For all themes package it renews at $99 for support and re-access to old themes as well as access to new themes after a period of 1 year. You can ask for additional discounts for all themes renewal.
Simple customization are easy and are included within the theme support however very heavy customization like full layout changes or some special plugin module to be created will be charged at $15 per hour.
Support for any theme is for 1 year from the date of purchase.
Support normally includes any problems you are having setting up the theme as well as demo content or any bugs you notice.
We reply back within 24-48 hours except the weekends.
All our sales are final and we offer NO REFUND. We do not process refunds as they are digital goods of intangible nature. You have agreed to the terms and conditions before purchase.
Yes we provide support via email: firstname.lastname@example.org and via our support forum. We provide support for all of our themes. We also offer FREE Installation of our themes on your WordPress and hosting.
WordPress is a popular CMS which is quite SEO friendly as well. WordPress is popular because it is very easy to use and does not require any previous HTML knowledge for using the CMS.
WordPress uses themes as skins by which we can change the way WordPress appears in front end. Hence theme is important to make a site look like desired.
Yes they work on Premium, Business and eCommerce Plan where they provide adding external premium themes.