WordPress Free Chat Plugins
Want to chat with your website visitors without breaking the bank? You’re not alone. Every website owner dreams of having real-time conversations with their audience, but premium chat solutions can cost hundreds of dollars monthly.
Here’s the good news: free WordPress live chat plugins can transform your website into a customer magnet. This guide reveals the best free options that deliver professional results without the hefty price tag.
Table of Contents
Why Your WordPress Site Needs a Live Chat Plugin
Think about the last time you visited a website with a question. Did you fill out a contact form and wait days for a reply? Or did you just leave and find another site?
Most visitors choose option two. Studies show that 79% of customers prefer live chat because they get instant answers. When you add a live chat plugin for WP websites, you’re giving visitors what they want most: immediate help.
Here are the biggest benefits you’ll see:
Instant Customer Support
Your visitors get answers in real-time. No more waiting for email responses or playing phone tag. When someone has a question about your product or service, they can ask right away.
Higher Conversion Rates
Live chat can boost conversions by up to 40%. When potential customers have concerns, you can address them before they leave your site. This direct communication often turns browsers into buyers.
Better User Experience
A free chat widget makes your site feel more welcoming and professional. Visitors know they can get help if needed, which makes them more comfortable exploring your content and offers.
Cost-Effective Customer Service
One chat agent can handle multiple conversations simultaneously. This efficiency means better customer service without hiring a large support team.
Top Free WordPress Live Chat Plugins
Here is the list of all available and viable WordPress chat plugins:
Tawk.To Live Chat
This is a free self hosted chat plugin. However one needs to install first the mibew messenger project from http://mibew.org and then use this plugin to chat from the dashboard. This is also a free for life plugin and one can add as many users and have as many chats they want. The mibew chat plugin allows any kind of customization but one need to be a developer to do so as the customizations aren’t that easy for normal user but once set up this is a very good free chat plugin to use.
Why It’s Great: Tawk.to never charges for basic features. You get professional chat functionality that rivals paid solutions. The setup takes less than five minutes, and the interface is incredibly user-friendly.
Perfect For: Small businesses and growing websites that need reliable chat support without ongoing costs.
Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty
Casengo live chat is the newest entry into live chat and is only 7 months old. However is slowly becoming popular because it offers 1 agent free of cost for unlimited chat windows and allows cloud based chat and hence it doesn’t affect performance of your website. When offline you get email for your chat. Only downfall is you have to use casengo admin panel for chat.
Simple Ajax Chat
This is a free for life chat plugin and refreshes automatically. It is self hosted chat and is fully customize-able. You can change the color and css as well. It supports smileys, sounds for notifications. You can customize the update interval as well. But please remember the less the update interval the more time it will take of your server. We found this the best chat plugin for free till date and doesn’t have any real downfalls.
HubSpot – CRM, Email Marketing, Live Chat, Forms & Analytics
My live chat is free for 1 agent for unlimited concurrent messages. It is hosted on mylivechat’s servers and hence doesn’t load up your server for performance issues. Has visitor tracking and basic analytics available for free version.
WP Chat App
Flexy Talk live chat is also a free chat plugin in WordPress for 1 agent usage and unlimited chat windows. However it supports gtalk chat so this means one can use mobile phone as well to chat with their customers/visitors. Doesn’t offer support or customizations in free version.
3CX Free Live Chat, Calls & WhatsApp
Banckle chat is free for 1 agent and allows 10 concurrent chats. It has analytics with it so you can check about your visitors. Has online and offline support. In offline mode accepts messages as emails.
Tidio – Live Chat & AI Chatbots
Name of this plugin is Tawea and it adds a facebook like bar for chat. It is free to install and is free for use. It uses facebook login for a person to login and chat with you onto your website. The server doesn’t store any conversations or messages so this is the downfall. Sometimes it also takes a bit of loading time.
You can check if this is a good plugin for your website and read more about this plugin here:
Live Chat, WordPress Website Chat Plugin, Helpdesk Customer Support WP Live Chat App: Chatway
This is one of the most downloaded free chat plugin available for your WordPress site. It allows for chatting with multiple users in a single time and allows you to download the conversations as well. You can also ban a user by his ip. It also has a bad filter for bad words. This is quite comprehensive and nice since it is a free chat application for your WordPress site.
You can check this plugin below and let us know if it worked for you:
Live Chat by Formilla – Real-time Chat & Chatbots Plugin
Go chat allows for video chatting as well as guest chatting from visitors with your website. It allows for filesharing using dropbox api with your visitors. It also allows for you to check messages using your facebook or google talk id. Hence you need not be online from your website always but can check status using gtalk or facebook.
Check it in action here:
Better Messages – Live Chat for WordPress, BuddyPress, PeepSo, Ultimate Member, BuddyBoss
This is not a complex plugin and neither is a chat plugin in itself however it shows your status of skype onto your website. It shows add me button and whether you are online or offline. Advanced version contains more features like view my profile, send me a file, call me, chat with me etc and costs $25.
Check here about this plugin:
Chat Widget: Customer Support Button with SMS Call Button, Click to Chat Messenger, Live Chat Support Chat Button – Bit Assist
Barc chat is a cloud hosted plugin which allows for unlimited users onto your website for chat since it is hosted in cloud elsewhere and has no performance hits on your website. It is a free plugin which allows for chat as a guest for your visitors or via logging into social media. The paid version which starts from $5 per month allows you to ban a user, disable guest chatting, option to wipe chat history and add additional moderators. But this is completely optional.
LiveChat – WP live chat plugin for WordPress
This is also a free for life chat plugin and is very basic. You can create a chatroom on http://tlk.io and integrate it onto your website. People can then join your chatroom by being a guest or by logging in using twitter. The only downfall for this plugin is that you can’t ban anyone, you cannot block anyone and sometimes have to refresh the page since notifications aren’t shown actively sometimes. But it is free of cost.
WP Social Ninja – Social Feed, Reviews & Chat Plugin for WP (Google Reviews, Photo Feeds & More)
Twitter chat is a free live chat widget using twitter. Once someone sends you a message it posts on your twitter profile instantly. So you need not be online always or you can chat using your smartphone if you have notifications on for your twitter profile.
Free Live Chat Support
QuakeNet IRC as the name suggests uses quakenet server and you can create chatrooms on quakenet and then chat with people on those chatrooms using your website. Any visitor who wants to chat with you can check on your website and will be automatically added to that chatroom. It doesn’t offer much customization and should be only used if you want your visitors as well to connect and chat with each other.
JivoChat Live Chat – WP live chat plugin for WordPress
Chat live is a free WordPress plugin and allows one to chat with his visitors for free. One can have as many chat windows as they want and can save the conversations and at will admin can remove those conversations. Easy to integrate in different languages. Choice of notification sounds. Can be easily customized to look like your website.
Crisp – Live Chat and Chatbot
Lively chat support is also a free live chat plugin however has a paid add on like SMS feature which is of course optional. It supports both online and offline mode and one can have unlimited chat windows open using this. Also you can set the name of the person with whom visitors would be chatting with. So it appears a bit professional. You can check about this plugin here:
How to Choose the Right Free Chat Widget?
With so many options available, picking the right live chat plugin for WordPress websites can feel overwhelming. Here’s a simple framework to guide your decision:
Consider Your Traffic Volume
Some free plans limit the number of monthly chats. If you expect high traffic, choose plugins like Tawk.to that offer unlimited conversations.
Think About Your Team Size
Will multiple people handle chat support? Look for plugins that support multiple agents and team collaboration features.
Evaluate Integration Needs
Do you use CRM software, email marketing tools, or other business applications? Choose a plugin that integrates with your existing tools.
Review Customization Options
Your chat widget should match your brand. Look for plugins that let you customize colors, text, and positioning to fit your website design.
Setting Up Your Live Chat Plugin of WordPress
Installing a live chat plugin for WP websites is typically straightforward. Here’s the general process:
Step 1: Install the Plugin
Go to your WordPress dashboard, navigate to Plugins > Add New, search for your chosen chat plugin, and click Install.
Step 2: Create Your Account
Most plugins require you to create a free account with the chat service provider. This usually takes just a few minutes.
Step 3: Configure Your Settings
Customize your chat widget appearance, set your availability hours, and create automated greetings for visitors.
Step 4: Test Everything
Before going live, test the chat functionality from a visitor’s perspective. Make sure messages come through properly and the widget displays correctly on different devices.
Ready to Connect With Your Visitors?
Adding a live chat plugin to your WordPress website doesn’t have to cost anything. The free options we’ve covered offer professional features that can transform how you interact with visitors.
Start with one of these plugins today:
- Choose Tawk.to for unlimited everything
- Pick Crisp for a beautiful design
- Select Tidio for chatbot features
- Go with Chatra for simplicity
- Try Formilla for proactive engagement
Remember, the best WordPress live chat plugin is the one you’ll use consistently. Pick an option that fits your needs and team capabilities, then focus on providing excellent customer service through your new communication channel.
Your visitors are waiting to chat. Give them what they want with a free WordPress live chat plugin that delivers professional results without the premium price tag.
FAQs
Is there a free chatbot for WordPress?
Yes, WordPress offers several free chatbot plugins like Tidio, Chaty, and Tawk.to.
Which app is free for live chat?
Tawk.to is a completely free live chat app with unlimited agents and chats.
How to add free LiveChat plugin for WordPress?
You can install a free live chat plugin from the WordPress plugin directory, activate it, and connect it with your account to start chatting.
Is the Chaty plugin free?
Yes, Chaty has a free version with basic features, and you can upgrade for advanced options.
Is tawk.to chat free?
Yes, Tawk.to is 100% free to use without limits on agents or messages.
Paid chat plugins have been continued in other post>>>
