Sonal S Sinha

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Viewing 15 posts - 121 through 135 (of 31,305 total)
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  • in reply to: SKT Barbecue slider #229209
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Dave

    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    Hi,

    We check, and this is not a theme issue; it’s a plugin-related error. Kindly deactivate all plugins, and after deactivating the plugins, clear the browser cache and check and ask about this error to the plugin provider. If this error is showing after deactivating all plugins, please share a screenshot and login details.

    Regards,
    Chris

    in reply to: SKT Barbecue slider #229201
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    in reply to: Plug-in issue, background videos #229185
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Chris

    in reply to: SKT Barbecue slider #229183
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    @media screen and (min-width:1024px) and (max-width:1290px) {
    .slider-main .nivo-caption .title { font-size:50px; padding-bottom: 0px !important;}
    .slider-main .nivo-caption { top:82% !important;}
    .logo img { height: auto; width: 75%;}
    }

    Regards,
    Dave

    in reply to: SKT Newspaper Pro – Version, Social Icons, Links #229140
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    Hi,

    1. The themes overview shows “Newspaper Pro updatet April 2025”. I use already 3.0 (from last year) – are there any new functions?

    Ans: We haven’t made any major updates. If you want to use the updated theme, you can use it. If you would rather not use the updated theme, there is no issue.

    If you want to use the updated theme? Kindly take a backup of your current one first, then update.

    Regards,
    Chris

    in reply to: Plug-in issue, background videos #229139
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    Hi,

    We forgot to provide the code of function.php file, Kindly add this code in function.php file.

    // WordPress wp_body_open backward compatibility
    if ( ! function_exists( 'wp_body_open' ) ) {
        function wp_body_open() {
            do_action( 'wp_body_open' );
        }
    }

    Kindly add given code in “header.php” file below this “<body <?php body_class();?>>”

    Add this code : <?php do_action( ‘wp_body_open’ ); ?>

    Regards,
    Chris

    in reply to: Plug-in issue, background videos #229135
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    Hi,

    Kindly add given code in “header.php” file below this “<body <?php body_class();?>>”

    Add this code : <?php do_action( ‘wp_body_open’ ); ?>

    Regards,
    Chris

    in reply to: Cannot edit title on Pizza Theme #229127
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    Ok cool.

    Regards,
    Dave

    in reply to: SKT PVC PipesVersion: pro3.0 #229126
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    You are welcome 🙂

    Regards,
    Chris

    in reply to: SKT Newspaper Pro – Version, Social Icons, Links #229125
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    Hi,

    Do you want to change the footer menu?

    Kindly refer to our documentation on how to change the footer menu. 👇

    https://sktthemesdemo.net/documentation/newspaper-doc/#footer-section

    Regards,
    Chris

    in reply to: SKT Newspaper Pro – Version, Social Icons, Links #229104
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    Hi,

    Footer / importent links (Wichtige Links), 1.st row: how can I change these links? some are old.

    Ans: I am not sure what you mean by this. Can you may be draw or point out in an image?

    You can upload image in https://imgbb.com/ and share the link here.

    Regards,
    Chris

    in reply to: SKT Towing Pro questions #229098
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    Hi,

    1. I would like to remove the upper navigation bar where it says the contact e-mail address and the contact phone number. To give an example from the demo website, the upper navigation bar says ‘[email protected]’, ‘(800) 323 456 897′ and ’24/7’. Could you tell me where I can do this?

    Ans: This is already done.

    2. Whenever I publish any changes on the website, I can see the changes live instanteneously on the website on the device that I am logged in on. For example, if I am logged in on WordPress on a laptop, I can see the changes live as soon as I publish them. If I look at the website on a different device, such as my mobile, I cannot see the changes live right away. It takes hours for me to see the changes live, meaning that also to my customers it takes very long to see any changes performed. It did not use to be like this. Can you think of any reasons for this and help me with this?

    Ans: This problem could be due to cache. Kindly clear the cache after doing any changes on the website.

    3. I am having issues with the hamburger menu on mobile. The three last items on the menu do not show when the menu is opened. Whenever a user tries to scroll down to see the full list of items, the menu gets stuck and the last three items cannot be accessed at all. Could you help me solve this?

    Ans: Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    @media screen and (max-width:767px) {
    .header .header-inner .nav ul li a { padding: 2px 10px !important;}
    }

    Regards,
    Dave

    in reply to: SKT Exceptiona Font Issue #229097
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    Hi,

    Kindly send us full access of admin details. We are unable to edit and save the files.

    We are getting this message 👇

    moz-extension://c2b51319-0f50-419b-80ef-b8f3f2f04264/edit.html

    Regards,
    Dave

    in reply to: SKT PVC PipesVersion: pro3.0 #229092
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31305
    • Total: 31305
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    .product-cat-box { min-height:380px;}

    Regards,
    Chris

Viewing 15 posts - 121 through 135 (of 31,305 total)