[Laurie Havas]

Sorry to take so long getting back to this. I’ve been out of town quite a bit…to recap:

Your last comment was:
Hi Laurie,

Just believe us we checked on client mobile phones, android phones, Nexus 7 tablet, iPad air, iPhone 6, and 6s and we could not find such orientation of the images that you show to us.

If you feel that they get oriented you may change the plugin.

Regards,
Shri

This statement about the plugin is poorly worded and it’s hard to know what you mean. It is possible that a plugin you I’m using on the site is causing a conflict, I could try disabling all plugins to see if that makes a difference. But it sounds like you are suggesting something different. The rotation of my photos happens on iOS 9 on iPad and iPhone and has been verified on numerous different iPhones and iPads, as well as the desktop computers at my place of work and can’t understand how you could possibly not see the same problem. Can you elaborate on what you mean by ‘change the plugin’???
Your attention is appreciated.
Regards,
Laurie

[Laurie Havas]

I’m Frustrated by my lack of understanding regarding your comment. I downloaded the app you suggested but don’t see how this applies to the template of your theme rotating the unrotated pictures from my Mac. If you would just use your own mobile device – smart phone or tablet to view my website you’d be able to see the problem I’m having without my try to attach screen shots to this forum. Please do this by clicking www.hatsbyhavas.com and viewing any of the pages.
Thank you,
Laurie Havas

[Laurie Havas]

Hello Brad,
I wasn’t able to follow this thread on my iPhone and I couldn’t get to the desktop until now I was at a dry run of my hat booth. I felt bad that I had to explain my guests that when they go to my website that several of the photos would appear rotated. I’m hopeful that you can help resolve this problem. I took screen shots of just three samples (there are MANY others) with my iPhone and will try to attach them here although I don’t see an attach tab.
regards,
Laurie Havas
/Users/lauriehavas/Desktop/IMG_0270.jpg
/Users/lauriehavas/Desktop/IMG_0269 (1).jpg
/Users/lauriehavas/Desktop/IMG_0268.jpg
I hope these work

[Laurie Havas]

www.hatsbyhavas.com Thank you for looking into this Brad
Regards,
Laure

[Laurie Havas]

I am using the Girlie Theme which seems ideal for my largely photo advertising of custom made hats. Unfortunately, I’m having a significant problem with rotated views. Photos in the correct orientation loaded from my MacBook appear on the webpage correctly, but when viewed on mobile devices like iPads and iPhones are rotated. How can I keep photos from rotating when viewed in mobile device formatting?

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