Zym – Fitness theme footer issues

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Viewing 15 posts - 1 through 15 (of 16 total)
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  • December 4, 2018 at 10:57 am #112891
    Sarah GleaveSarah Gleave
    Participant
    • Topics: 5
    • Replies: 10
    • Total: 15
    Member since: December 26, 2015

    This theme has random issues with whether the footer displays or not. URL is sarahgleave.co.uk/shape-changers-demo

    December 4, 2018 at 11:08 am #112894
    Sarah GleaveSarah Gleave
    Participant
    • Topics: 5
    • Replies: 10
    • Total: 15
    Member since: December 26, 2015

    NB Ive never had a problem with it displaying on a mobile device.

    December 4, 2018 at 11:36 am #112896
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    Hi,

    Your all themes package has expired. In case you want to renew the subscription at discounted price contact us via email: [email protected]

    Regards,
    Shri

    December 4, 2018 at 11:43 am #112922
    Sarah GleaveSarah Gleave
    Participant
    • Topics: 5
    • Replies: 10
    • Total: 15
    Member since: December 26, 2015

    Does that mean you won’t reply to the support query?

    December 4, 2018 at 12:05 pm #112934
    Sarah GleaveSarah Gleave
    Participant
    • Topics: 5
    • Replies: 10
    • Total: 15
    Member since: December 26, 2015

    OK I’ve paid now, thanks Shri.

    December 4, 2018 at 12:11 pm #112939
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    New order processed.

    Regards,
    Shri

    December 4, 2018 at 12:12 pm #112940
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    December 4, 2018 at 12:18 pm #112943
    Sarah GleaveSarah Gleave
    Participant
    • Topics: 5
    • Replies: 10
    • Total: 15
    Member since: December 26, 2015

    Done

    December 4, 2018 at 12:24 pm #112948
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

    Regards,
    Brad

    December 4, 2018 at 12:33 pm #112955
    Sarah GleaveSarah Gleave
    Participant
    • Topics: 5
    • Replies: 10
    • Total: 15
    Member since: December 26, 2015

    You asked for my login, how come you need screenshots?

    December 4, 2018 at 12:43 pm #112960
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Brad

    December 4, 2018 at 1:39 pm #112975
    Sarah GleaveSarah Gleave
    Participant
    • Topics: 5
    • Replies: 10
    • Total: 15
    Member since: December 26, 2015

    Hi, Unfortunately, its still the same.

    December 4, 2018 at 1:41 pm #112977
    Sarah GleaveSarah Gleave
    Participant
    • Topics: 5
    • Replies: 10
    • Total: 15
    Member since: December 26, 2015

    Cache – thank you, can you report by email how you fixed it please so I know for next time?

    December 4, 2018 at 1:42 pm #112978
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    Kindly delete cache and do a forced refresh as we are not getting any kind of error in console.

    To do a forced refresh kindly follow below instructions:

    Windows/Linux:
    1. Hold down Ctrl and click the Reload button.
    2. Or, Hold down Ctrl and press F5.

    Mac:
    1. Hold Shift and click the Reload button.
    2. Or, hold down Cmd and Shift key and then press R.

    Regards,
    Brad

    December 4, 2018 at 1:46 pm #112979
    Sarah GleaveSarah Gleave
    Participant
    • Topics: 5
    • Replies: 10
    • Total: 15
    Member since: December 26, 2015

    Thanks see my last message.

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