Home › Forums › All Other Themes › Your Theme is blocking my IP
- This topic has 4 replies, 2 voices, and was last updated 7 years ago by
Sonnal S Sinha.
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November 15, 2016 at 12:31 pm #52728
I am offline because a theme I bought from you guys is blocking my IP! I should send you this from my other support:
client denied by server configuration: /var/www/vhosts/wasmansonichtsagendarf.com/httpdocs/wp-content/themes/skt-design-agency-pro/testimonialsrotator/js/index.php
Need help ASAP, please!
November 15, 2016 at 8:09 pm #52758Still no answer! My Website is DOWN!! Would you please respond to my question!
November 16, 2016 at 5:56 am #52803Hi Paula,
Theme do not have any index.php file in js folder. Kindly go to js folder and delete the index.php file. Maybe your hosting affects due to malware.
If you still having the issue then send us your WordPress admin details via sktthemes.net/contact
Regards,
BradNovember 16, 2016 at 8:09 am #52813This is just what my hoster said as the website is down since days.
November 16, 2016 at 8:47 am #52815Hi Paula,
Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact
Please mention this forum URL while replying so that we understand what needs to be done.
Regards,
Brad -
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