Your Theme is blocking my IP

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  • #52728
    paula andrea
    Member
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: November 6, 2016

    I am offline because a theme I bought from you guys is blocking my IP! I should send you this from my other support:

    client denied by server configuration: /var/www/vhosts/wasmansonichtsagendarf.com/httpdocs/wp-content/themes/skt-design-agency-pro/testimonialsrotator/js/index.php

    Need help ASAP, please!

    #52758
    paula andrea
    Member
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: November 6, 2016

    Still no answer! My Website is DOWN!! Would you please respond to my question!

    #52803
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23366
    • Total: 23366
    Member since: August 16, 2013

    Hi Paula,

    Theme do not have any index.php file in js folder. Kindly go to js folder and delete the index.php file. Maybe your hosting affects due to malware.

    If you still having the issue then send us your WordPress admin details via sktthemes.net/contact

    Regards,
    Brad

    #52813
    paula andrea
    Member
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: November 6, 2016

    This is just what my hoster said as the website is down since days.

    #52815
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23366
    • Total: 23366
    Member since: August 16, 2013

    Hi Paula,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

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