wp-admin page loading error – Autocar Pro theme

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  • #122717
    Nigel
    Participant
    • Topics: 109
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    Member since: March 17, 2016

    ref: https://maisonmilitaire.com

    Hi, over the past weeks we’ve been having problems with the wordpress admin page /wp-admin not loading on https://maisonmilitaire.com. When this happens, due to the high use of this woo shop site we’ve simply re-loaded a back up but the problem keeps coming back, once a week usually and for no apparent reason.

    Working with our hosting guys we decided when the problem next arises we would suspend all plug-in to make sure there is no conflict, we did this yesterday (after the latest error) but the wp-admin page still did not load so we had to use a back up to restore.

    fortunately I pre-loaded an error logging plug-in that is now showing the following message…

    wp-includes/class-wp-user.php:734 – has_cap was called with an argument that is deprecated since version 2.0.0! Usage of user levels is deprecated. Use capabilities instead.
    include(‘wp-admin/admin-header.php’), require(‘wp-admin/menu-header.php’), _wp_menu_output, current_user_can, WP_User->has_cap, _deprecated_argument

    we now suspect the theme is the problem, can you help please?

    thanks

    #122825
    Forum Moderator
    Participant
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    Kindly send us your WordPress admin details and FTP details via email: support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Brad

    #122844
    Nigel
    Participant
    • Topics: 109
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    Member since: March 17, 2016

    did you receive? emailed yesterday

    #122895
    Forum Moderator
    Participant
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    • Total: 25484
    Member since: August 16, 2013

    Hi,

    Kindly send us FTP details as well.

    Regards,
    Brad

    #122995
    Nigel
    Participant
    • Topics: 109
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    • Total: 307
    Member since: March 17, 2016

    have you received the email I sent with this info?

    #122996
    Forum Moderator
    Participant
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    Issue resolved

    Regards,
    Brad

    #122997
    Nigel
    Participant
    • Topics: 109
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    • Total: 307
    Member since: March 17, 2016

    thanks Brad, for my reference and so i can let the client know, what was the problem?

    #123021
    Forum Moderator
    Participant
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    We just update the WordPress version.

    Regards,
    Brad

    #123101
    Nigel
    Participant
    • Topics: 109
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    • Total: 307
    Member since: March 17, 2016

    thanks but I do not think that will work, the error is not consistent with any other operation on this site so may have to come back to you on this one

    #123105
    Forum Moderator
    Participant
    • Topics: 0
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    • Total: 25484
    Member since: August 16, 2013

    Hi,

    Don’t worry, Now this issue will not come again.

    Regards,
    Brad

    #123350
    Nigel
    Participant
    • Topics: 109
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    • Total: 307
    Member since: March 17, 2016

    Hi

    the website log-in crashed again, restored using back up, error to view this time

    wp-includes/class-wp-user.php:734 – has_cap was called with an argument that is deprecated since version 2.0.0! Usage of user levels is deprecated. Use capabilities instead.
    include(‘wp-admin/admin-header.php’), require(‘wp-admin/menu-header.php’), _wp_menu_output, current_user_can, WP_User->has_cap, _deprecated_argument

    what did you fix last time please?

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