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  • November 18, 2020 at 11:36 am #169314
    Tracey KinchellaTracey Kinchella
    Participant
    • Topics: 13
    • Replies: 7
    • Total: 20
    Member since: June 23, 2017

    Hi can you let me know if your templates (consulting-pro in this instance) are now compatible with the recent wordpress 5.5.3. My client would like me to upgrade their wordpress version. However when the client tried to upgrade the site some months ago, albeit I dont know what he did, he said his site crashed. So just thought I would check with you first. Site was built in 2018. Plugins all updated but theme has not been updated since launch.

    Many thanks Tracey

    November 18, 2020 at 1:30 pm #169331
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29916
    • Total: 29916
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL please?

    Regards,
    Chris

    November 18, 2020 at 1:44 pm #169334
    Tracey KinchellaTracey Kinchella
    Participant
    • Topics: 13
    • Replies: 7
    • Total: 20
    Member since: June 23, 2017

    Hi yes its https://www.digitallife.support/ many thanks Tracey

    November 19, 2020 at 1:44 pm #169409
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29916
    • Total: 29916
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

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