Wine Pro Theme

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  • #121410
    jerryjerry
    Participant
    • Topics: 2
    • Replies: 0
    • Total: 2
    Member since: January 28, 2016

    having issue with slider loading on wine theme – see link

    https://jlwebvisions.com/AC3/manufacturing-industrial-warehouse/

    slider developer left me this message – need to get resolved asap as site goes live tomorrow.

    FROM SLIDER DEVELOPER

    Hi Jerry,

    Thanks for contacting us!

    I can see a JavaScript error on your site, which you can check like this: https://smartslider3.helpscoutdocs.com/article/318-chrome
    JavaScript errors stop every other JavaScript code on the page and prevent them from working, so they need to be solved.

    The error on your site is:

    TypeError: jQuery(…).nivoSlider is not a function

    It’s an inline code, as you see on this screenshot:
    852ef15ceef9a7ce07791535c9eeb5c5.png
    so it’s probably coming from the theme, because I can see this code in the theme’s official demo as well: http://sktthemesdemo.net/wines/

    I suggest getting in touch with your theme developers to learn the best way to solve this error.

    As a temporary solution, you could try to remove this code from your theme. Probably it’s in the header.php file, but if you can’t find it there, you could search through your theme: https://smartslider3.helpscoutdocs.com/article/318-chrome#search
    looking for “.nivoSlider”.
    You should get in touch with the theme developers even if you find and remove the code, because the next theme update will put it back, and you’ll have the error again.

    #121468
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30587
    • Total: 30587
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #121470
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30587
    • Total: 30587
    Member since: August 16, 2013

    Hi,

    Issue have been resolved now, Kindly check and confirm

    Regards,
    Chris

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