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April 11, 2019 at 5:15 pm #121410
having issue with slider loading on wine theme – see link
https://jlwebvisions.com/AC3/manufacturing-industrial-warehouse/
slider developer left me this message – need to get resolved asap as site goes live tomorrow.
FROM SLIDER DEVELOPER
Hi Jerry,
Thanks for contacting us!
I can see a JavaScript error on your site, which you can check like this: https://smartslider3.helpscoutdocs.com/article/318-chrome
JavaScript errors stop every other JavaScript code on the page and prevent them from working, so they need to be solved.The error on your site is:
TypeError: jQuery(…).nivoSlider is not a function
It’s an inline code, as you see on this screenshot:
852ef15ceef9a7ce07791535c9eeb5c5.png
so it’s probably coming from the theme, because I can see this code in the theme’s official demo as well: http://sktthemesdemo.net/wines/I suggest getting in touch with your theme developers to learn the best way to solve this error.
As a temporary solution, you could try to remove this code from your theme. Probably it’s in the header.php file, but if you can’t find it there, you could search through your theme: https://smartslider3.helpscoutdocs.com/article/318-chrome#search
looking for “.nivoSlider”.
You should get in touch with the theme developers even if you find and remove the code, because the next theme update will put it back, and you’ll have the error again.April 12, 2019 at 11:39 am #121468Hi,
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
Regards,
ChrisApril 12, 2019 at 12:13 pm #121470Hi,
Issue have been resolved now, Kindly check and confirm
Regards,
Chris -
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