Wildlife Theme (instagram feed does not work)

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  • #182316
    Jorge GarcíaJorge García
    Participant
    • Topics: 7
    • Replies: 7
    • Total: 14
    Member since: October 20, 2016

    Hello,

    We have activate Smash Balloon Instagram Feed plugin and have connected our Instagram account. When we paste de shortcode in any page but we dont see de images, only the instagram butons for subscribing and charge more… We have tested with other more plugins for Instagram Feed but with no luck.

    You can see the result in: https://wtmg.es/instagram-feed/

    Thanks,

    The best

    #182322
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27635
    • Total: 27635
    Member since: August 16, 2013

    Hi,

    You may not have setup the plugin correctly, so the image is not showing, please check the documentation of the plugin once.

    Regards,
    Chris

    #182414
    Jorge GarcíaJorge García
    Participant
    • Topics: 7
    • Replies: 7
    • Total: 14
    Member since: October 20, 2016

    Hi Chris,

    We have checked the plugin documentation many times and we know it perfectly because we have configured it in several other themes from other providers without problems. This issue not only occurs with this plugin, we have test with other instagram feed plugins and the error is the same with your theme Wildlife. Please, we need a solution for this issue.

    Thanks,

    The best

    Jorge

    #182451
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27635
    • Total: 27635
    Member since: August 16, 2013

    Hi,

    I think this is happening due to plugin conflicting.

    Kindly check for conflicting plugins disable all of the plugins and see if it works.

    If its working fine then some plugin is conflicting. Activate them one by one to find out which one is causing problems.

    Regards,
    Chris

    #182499
    Jorge GarcíaJorge García
    Participant
    • Topics: 7
    • Replies: 7
    • Total: 14
    Member since: October 20, 2016

    Hi Chris!

    You were right… One of the plugins was conflicting. Now it is working fine 😉

    Thank you very much for your help!

    The best

    Jorge

    #182505
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27635
    • Total: 27635
    Member since: August 16, 2013

    Hi,

    Great 👍

    If you found our service good kindly review us here: https://www.trustpilot.com/review/sktthemes.org

    Regards,
    Chris

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