Wedding Videographer Slider

[consult]

Hi,

I added a video to media in the wedding videographer slider but it is not showing. I uploaded the same video to YouTube then pasted the YouTube link in the available space in the slider but the video is still not showing.

Please advise where to enter the video links for the header. Below is a picture of how it looks on the backend.

https://imgur.com/a/j3PAX4I

Thank you,
Electra Ford

[Sonnal S Sinha]

Hi,

Kindly show us your website URL?

Regards,
Chris

[consult]

Hi Chris,

The URL is https://santanamcafee.com/

I have also sent the other information if needed to sktthemes.net/contact

[Sonnal S Sinha]

You did not add the shortcode of the slider in the slider area. So it won’t work. Have done it for you.

Regards,
Shri

[consult]

Hi Shri,

Thank you. I have four more questions.

1. Can you tell me how you added it? I see the code added but I do not see how.
2. What do I do to get the video to play. It is still not playing.
3. What do I need to change for the video to not look pixelated? Do you think this comes from me converting the video to mp4?

Thank you,
Electra

[Sonnal S Sinha]

Hi,

1. The slider code is added from Wedding Slider >> Manage Sliders >> My Slider.

2. Fixed.

3. You have to upload high quality video.

Regards,
Chris

[consult]

Hi Chris,

Thank you.

Also, how do I add the shortcode to each video I upload? In the above conversations in this thread you explained that I did not add the shortcode. Please advise how to add it because I have other videos to upload.

Thank you,
Electra Ford

[Sonnal S Sinha]

Hi,

You don’t need shortcode for every single video, just upload videos in Wedding Slider >> Manage Sliders >> My Slider and it will automatically appear in slider.

Regards,
Chris

[consult]

Hi Chris,

Ok, I’m still missing something because I have uploaded a second video, but it is not showing in the slider.

What am I missing?

I’ve sent everything you need to see on the sktthemes.com/contact page.

Thank you,
Electra

[Sonnal S Sinha]

Okay

[Sonnal S Sinha]

Hi,

You supposed to add video in existing slider not in a new slider, we have renamed the slider to Homepage Slider, now add your next videos in Homepage Slider.

Regards,
Chris

[consult]

Hi Chris,

Thank you.

My next questions are:

– Where do I find the background images that are on the home page? I looked under appearances then background, but do not see the images or a link field.

– Also, what are the size dimensions of the:
1. Header video background image
2. Love From Our Clients background image

In addition, where do I find the Love from Our Clients section to edit?

Thank you,
Electra Ford

[Sonnal S Sinha]

Hi,

– Where do I find the background images that are on the home page? I looked under appearances then background, but do not see the images or a link field.
Ans: Kindly go to Appearance >> Customize >> Front Page >> Home Section >> Section Background Image.

– Also, what are the size dimensions of the:
1. Header video background image
Ans: 1400 x 700

2. Love From Our Clients background image
Ans: 1400 x 700

In addition, where do I find the Love from Our Clients section to edit?
Ans: Kindly go to Pages and edit Home Section 6 page.

Regards,
Chris

[consult]

Hi Chris,

Thanks for the information.

Now, there seems to be a change that I did not request on the site. I needed the website header to be a video. However, it is now a slider.

I need the theme to be like the demo where the video is playing in the header. Can you tell me how to change it back to the video header?

I have also sent you the information via https://sktthemes.com/contact in case you need to do this on your end.

Thank you,
Electra

[consult]

Hi Chris,

Please disregard the previous message. I see what I was missing.

Nevermind.

Thank you for the information I requested.

Best regards,
Electra Ford

[Author]

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