Wedding Videographer Slider

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  • #105231
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi,

    I added a video to media in the wedding videographer slider but it is not showing. I uploaded the same video to YouTube then pasted the YouTube link in the available space in the slider but the video is still not showing.

    Please advise where to enter the video links for the header. Below is a picture of how it looks on the backend.

    View post on imgur.com

    Thank you,
    Electra Ford

    #105233
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL?

    Regards,
    Chris

    #105289
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Chris,

    The URL is https://santanamcafee.com/

    I have also sent the other information if needed to sktthemes.net/contact

    #105354
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    You did not add the shortcode of the slider in the slider area. So it won’t work. Have done it for you.

    Regards,
    Shri

    #105445
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Shri,

    Thank you. I have four more questions.

    1. Can you tell me how you added it? I see the code added but I do not see how.
    2. What do I do to get the video to play. It is still not playing.
    3. What do I need to change for the video to not look pixelated? Do you think this comes from me converting the video to mp4?

    Thank you,
    Electra

    #105603
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Hi,

    1. The slider code is added from Wedding Slider >> Manage Sliders >> My Slider.

    2. Fixed.

    3. You have to upload high quality video.

    Regards,
    Chris

    #105620
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Chris,

    Thank you.

    Also, how do I add the shortcode to each video I upload? In the above conversations in this thread you explained that I did not add the shortcode. Please advise how to add it because I have other videos to upload.

    Thank you,
    Electra Ford

    #105671
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Hi,

    You don’t need shortcode for every single video, just upload videos in Wedding Slider >> Manage Sliders >> My Slider and it will automatically appear in slider.

    Regards,
    Chris

    #105796
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Chris,

    Ok, I’m still missing something because I have uploaded a second video, but it is not showing in the slider.

    What am I missing?

    I’ve sent everything you need to see on the sktthemes.com/contact page.

    Thank you,
    Electra

    #105815
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Okay

    #105832
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Hi,

    You supposed to add video in existing slider not in a new slider, we have renamed the slider to Homepage Slider, now add your next videos in Homepage Slider.

    Regards,
    Chris

    #106122
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Chris,

    Thank you.

    My next questions are:

    – Where do I find the background images that are on the home page? I looked under appearances then background, but do not see the images or a link field.

    – Also, what are the size dimensions of the:
    1. Header video background image
    2. Love From Our Clients background image

    In addition, where do I find the Love from Our Clients section to edit?

    Thank you,
    Electra Ford

    #106183
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Hi,

    – Where do I find the background images that are on the home page? I looked under appearances then background, but do not see the images or a link field.
    Ans: Kindly go to Appearance >> Customize >> Front Page >> Home Section >> Section Background Image.

    – Also, what are the size dimensions of the:
    1. Header video background image
    Ans: 1400 x 700

    2. Love From Our Clients background image
    Ans: 1400 x 700

    In addition, where do I find the Love from Our Clients section to edit?
    Ans: Kindly go to Pages and edit Home Section 6 page.

    Regards,
    Chris

    #106238
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Chris,

    Thanks for the information.

    Now, there seems to be a change that I did not request on the site. I needed the website header to be a video. However, it is now a slider.

    I need the theme to be like the demo where the video is playing in the header. Can you tell me how to change it back to the video header?

    I have also sent you the information via https://sktthemes.com/contact in case you need to do this on your end.

    Thank you,
    Electra

    #106239
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Chris,

    Please disregard the previous message. I see what I was missing.

    Nevermind.

    Thank you for the information I requested.

    Best regards,
    Electra Ford

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