Wedding Rituals countdown

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 1, 2019 at 4:18 pm #120667
    luisjmatiasluisjmatias
    Participant
    • Topics: 11
    • Replies: 16
    • Total: 27
    Member since: January 18, 2018

    Hi
    Wedding Rituals countdown dont work in EDGE and IOS Browser.
    Site: https://festivaldoarrozcarolino.pt
    http://prntscr.com/n5zep8

    April 2, 2019 at 9:00 am #120718
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30389
    • Total: 30389
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Chris

    April 3, 2019 at 10:14 pm #120879
    luisjmatiasluisjmatias
    Participant
    • Topics: 11
    • Replies: 16
    • Total: 27
    Member since: January 18, 2018

    I Have send admin details (Username & Password) via email: [email protected]

    April 8, 2019 at 1:39 am #121058
    luisjmatiasluisjmatias
    Participant
    • Topics: 11
    • Replies: 16
    • Total: 27
    Member since: January 18, 2018

    I Still waiting for response.
    did you received admin details that i have send?

    April 12, 2019 at 6:10 am #121420
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30389
    • Total: 30389
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly remove cache and cookies and check it out

    Regards,
    Chris

    April 12, 2019 at 9:54 am #121437
    luisjmatiasluisjmatias
    Participant
    • Topics: 11
    • Replies: 16
    • Total: 27
    Member since: January 18, 2018

    Hi
    Unfortunately the problem still happening.
    Now I can’t see counter in any browser, even in Mobile Android/iOS
    Can please check this issue again?

    April 12, 2019 at 10:08 am #121454
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30389
    • Total: 30389
    Member since: August 16, 2013

    Hi,

    We checked, it is working fine in browser, and Mobile Android/iOS

    Kindly delete cache and do a forced refresh as we are not getting any kind of error in console.

    To do a forced refresh kindly follow below instructions:

    Windows/Linux:
    1. Hold down Ctrl and click the Reload button.
    2. Or, Hold down Ctrl and press F5.

    Mac:
    1. Hold Shift and click the Reload button.
    2. Or, hold down Cmd and Shift key and then press R.

    Regards,
    Chris

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