Wedding Rituals countdown

This topic has 6 replies, 2 voices, and was last updated 1 year, 7 months ago by Forum Moderator.

Viewing 7 posts - 1 through 7 (of 7 total)

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April 1, 2019 at 4:18 pm #120667
luisjmatias
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- Total: 27
Member since: January 18, 2018
Hi
Wedding Rituals countdown dont work in EDGE and IOS Browser.
Site: https://festivaldoarrozcarolino.pt
http://prntscr.com/n5zep8
April 2, 2019 at 9:00 am #120718
Forum Moderator
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Member since: August 16, 2013
Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Chris
April 3, 2019 at 10:14 pm #120879
luisjmatias
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- Topics: 11
- Replies: 16
- Total: 27
Member since: January 18, 2018
I Have send admin details (Username & Password) via email: support@sktthemes.com
April 8, 2019 at 1:39 am #121058
luisjmatias
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- Topics: 11
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- Total: 27
Member since: January 18, 2018
I Still waiting for response.
did you received admin details that i have send?
April 12, 2019 at 6:10 am #121420
Forum Moderator
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Member since: August 16, 2013
Hi,

Issue have been resolved. Kindly remove cache and cookies and check it out

Regards,
Chris
April 12, 2019 at 9:54 am #121437
luisjmatias
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- Topics: 11
- Replies: 16
- Total: 27
Member since: January 18, 2018
Hi
Unfortunately the problem still happening.
Now I can’t see counter in any browser, even in Mobile Android/iOS
Can please check this issue again?
April 12, 2019 at 10:08 am #121454
Forum Moderator
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- Total: 25811
Member since: August 16, 2013
Hi,

We checked, it is working fine in browser, and Mobile Android/iOS

Kindly delete cache and do a forced refresh as we are not getting any kind of error in console.

To do a forced refresh kindly follow below instructions:

Windows/Linux:
1. Hold down Ctrl and click the Reload button.
2. Or, Hold down Ctrl and press F5.

Mac:
1. Hold Shift and click the Reload button.
2. Or, hold down Cmd and Shift key and then press R.

Regards,
Chris
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