website in multi network

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  • #132073
    Saqib
    Participant
    • Topics: 32
    • Replies: 97
    • Total: 129
    Member since: October 6, 2016

    Hi, my websites including this one has crashed on my wordpress multi network:

    http://digitalhertz.com/local-business/

    go to the above link and you will find that it has been crashed, i just updated the wordpress and realize that the website has crashed, so have no idea that this wordpress update is the reason or something else.

    I tried to activate the default theme and deactivating different plugins including the cache but no luck.

    Please have a look and solve.

    Thanks!

    Sending you credentials on your email.

    Regards,
    Saqib

    #132098
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 24061
    • Total: 24061
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: sktthemes@gmail.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Brad

    #132128
    Saqib
    Participant
    • Topics: 32
    • Replies: 97
    • Total: 129
    Member since: October 6, 2016

    Hi,
    OK sent on your gmail address too.
    yesterday i have sent it to the support email so what happened to support to “support@sktthemes.com”?

    Regards,
    Saqib

    #132132
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 24061
    • Total: 24061
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly clear browser cache and check.

    Regards,
    Brad

    #132134
    Saqib
    Participant
    • Topics: 32
    • Replies: 97
    • Total: 129
    Member since: October 6, 2016

    hi,
    Yes that is resolved but please let me know that how you did that because as i told you before i have this same problem on my other websites as well on this multi network?

    Regards,
    Saqib

    #132164
    Saqib
    Participant
    • Topics: 32
    • Replies: 97
    • Total: 129
    Member since: October 6, 2016

    Hi, waiting for your reply.
    Thanks!

    #132214
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 24061
    • Total: 24061
    Member since: August 16, 2013

    Hi,

    Kindly refer below image:

    View post on imgur.com

    Regards,
    Saqib

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