Video size

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  • #157823
    Valentina Ulivieri
    Participant
    • Topics: 17
    • Replies: 48
    • Total: 65
    Member since: June 28, 2020

    Hello dear all,

    I have tried to upload a video to a page.
    I get an error message saying that my video exceeds the maximum size of 30 MB although my video is only 14 MB.

    What can I do?

    #158019
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL?

    Regards,
    Brad

    #158103
    Valentina Ulivieri
    Participant
    • Topics: 17
    • Replies: 48
    • Total: 65
    Member since: June 28, 2020

    Hi,
    this is the page where I want to add my video.(It didn’t let me though)

    http://bodyspiritflow.com/4157-2/

    #158174
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    Already replied via email.

    Regards,
    Brad

    #158188
    Valentina Ulivieri
    Participant
    • Topics: 17
    • Replies: 48
    • Total: 65
    Member since: June 28, 2020

    I sent the video via email.

    Best

    #158284
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    This is done. Kindly check and confirm.

    Regards,
    Brad

    #158290
    Valentina Ulivieri
    Participant
    • Topics: 17
    • Replies: 48
    • Total: 65
    Member since: June 28, 2020

    It now works, thank you.

    #158354
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    🙂

    #166657
    Diogo Elzinga
    Participant
    • Topics: 0
    • Replies: 1
    • Total: 1
    Member since: May 4, 2020

    Hi.

    I’m using Film Maker Pro theme.

    The problem is that I’m placing a video background block and uploading a file with no more than 14Mb (it supports up to 30), but only the audio plays back. The file is mp4, 480px, and I tried codecs like AVC, HEVC and XVID, but nothing seems to work.

    Thanks.

    #166752
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi Diago,

    Kindly show us your website URL please?

    Regards,
    Brad

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