Using Word press gallery feature

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  • #160225
    hjones30
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    Member since: March 21, 2018

    Im having to much trouble with the gallery feature. the latest update to 5.5 I believe is causing issues with the shortcode text( see gallery page for what im getting. So I just created a word press gallery block and it’s not showing up in the content(photo gallery page). http://stdperformance.com/

    #160331
    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly use this plugin:

    Enable jQuery Migrate Helper

    Regards,
    Chris

    #160345
    hjones30
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    Member since: March 21, 2018

    The plugin has not worked, still getting the same issues on the gallery page not working as directed. also cant use the basic gallery that word press provides

    #160504
    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

    Regards,
    Chris

    #160543
    hjones30
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    Member since: March 21, 2018

    I hadnt used this site before, i hope the screen shots come out. if not i can email them to someone.

    SKT Themes request photos

    • This reply was modified 4 weeks ago by hjones30.
    #160593
    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #160607
    hjones30
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    Member since: March 21, 2018

    Email sent please confirm you have gotten it thanks.

    #161510
    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Unable to connect to backend. HTTP error 0

    Kindly send us your FTP details via email:support@sktthemes.com

    Regards,
    Chris

    #161797
    hjones30
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    • Topics: 3
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    Member since: March 21, 2018

    we dont have the clients login information for ftp. i can load any code needed through the account

    #162030
    hjones30
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    • Topics: 3
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    Member since: March 21, 2018

    i created a login and sent it to the email please let me know if it works

    #162076
    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Given details are not working.

    Regards,
    Chris

    #162098
    hjones30
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    Member since: March 21, 2018

    i sent more information i found, please let me know if that works

    #162297
    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Given FTP details isn’t working.

    We are getting this error:
    Critical error: Could not connect to server

    Regards,
    Chris

    #162376
    hjones30
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    • Topics: 3
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    Member since: March 21, 2018

    im not sure what else i can do. i set up an account on my client’s server, what do you suggest i do? is there some code i can load for you?

    #162434
    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly go to >> wp-content >> Themes >> panorama-pro >> inc >> Extract file from the zip and replace this.

    Download file from here:
    https://slack-files.com/T02T6CHHY-F01AW6E34QH-f5c36f5f67

    Regards,
    Chris

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