Upload error

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  • #146907
    Michelle WestonMichelle Weston
    Participant
    • Topics: 1
    • Replies: 1
    • Total: 2
    Member since: March 13, 2020

    I purchased the pro and i cannot upload the zip file to my themes.

    “The uploaded file exceeds the upload_max_filesize directive in php.ini.”

    It cost me a pretty penny and i would like some assistance please.
    This is for a client and i’m worried they will be unhappy with me for this.
    I even tried uploading it on the back end CPANEL

    Cheers
    Michelle
    [email protected]

    #146909
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30587
    • Total: 30587
    Member since: August 16, 2013

    Hi,

    Kindly ask your hosting provider to change these settings:

    memory_limit = 256M
    upload_max_size = 64M
    post_max_size = 64M
    upload_max_filesize = 64M
    max_execution_time = 300
    max_input_time = 1000

    Regards,
    Dave

    #146920
    Michelle WestonMichelle Weston
    Participant
    • Topics: 1
    • Replies: 1
    • Total: 2
    Member since: March 13, 2020

    So Crazy Domains? Or WordPress? Just need to clarify.
    I did try going into my CPanel to change myself but it was not happening.

    Cheers
    M

    #146977
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30587
    • Total: 30587
    Member since: August 16, 2013

    Hi,

    Crazy Domains

    Regards,
    Dave

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