Upgrade Pizza Theme to Lastest Version

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 23, 2020 at 3:31 pm #150245
    Jeffrey DunnJeffrey Dunn
    Participant
    • Topics: 2
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    • Total: 9
    Member since: May 2, 2019

    I own the pizza theme from last year. I see you upgraded the theme. I assume I need to pay again to upgrade to the new one but my question is. Can I upgrade to the latest version without redoing my website? Also is the documentation for the previous theme available somewhere? Shouldn’t you keep the documentation for the previous version available for customers that haven’t upgraded yet?

    April 24, 2020 at 4:56 am #150264
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    Your 1 year support for theme has expired. To continue receiving theme updates/access and support for another year kindly subscribe for just $18

    Pay via PayPal:

    https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=E6MFAFM4T6RDL

    April 24, 2020 at 4:59 am #150265
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
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    • Total: 31035
    Member since: August 16, 2013

    Pay via Credit Card:

    https://sites.fastspring.com/sktthemes/product/singlethemeyearly

    Once paid we will again renew your support for 1 year and you will also receive theme updates/access as and when they happen.

    NOTE: The new theme is completely done using a different framework so the homepage has to be redone.

    Regards,
    Dave

    April 24, 2020 at 3:07 pm #150341
    Jeffrey DunnJeffrey Dunn
    Participant
    • Topics: 2
    • Replies: 7
    • Total: 9
    Member since: May 2, 2019

    Hey Dave,

    The cost of $18 to renew is reasonable but I don’t want to spend a bunch of time redoing things. You say “NOTE: The new theme is completely done using a different framework so the homepage has to be redone.” Are you saying that just the home sections displayed on the website need to be redone? How much has to be redone? I’m not interested in a lengthy process to redo everything. I don’t want to pay the $18 for more support if I don’t know how much work I’m getting into.

    Thanks,
    Jeff

    April 27, 2020 at 5:51 am #150433
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
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    Member since: August 16, 2013

    Okay

    April 27, 2020 at 7:14 pm #150509
    Jeffrey DunnJeffrey Dunn
    Participant
    • Topics: 2
    • Replies: 7
    • Total: 9
    Member since: May 2, 2019

    Not to be harsh but how do you answer 2 questions with Okay? Are you saying that you won’t answer a question unless I pay you an upgrade fee? If so, that’s lame. Not good customer service and likely to lose you customers.

    May 1, 2020 at 5:52 pm #150935
    Jeffrey DunnJeffrey Dunn
    Participant
    • Topics: 2
    • Replies: 7
    • Total: 9
    Member since: May 2, 2019

    So I guess you don’t care about your customers….that’s it for me. One lost customer. I’m sure there will be more if this how you operate.

    May 4, 2020 at 12:22 pm #151015
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi,

    Homepage needs to be redone as the framework is different. Colors and fonts will carry forward. Inner pages will remain as it is.

    Regards,
    Dave

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