Upgrade from free version not working

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  • #41373
    Stephen
    Participant
    • Topics: 1
    • Replies: 0
    • Total: 1
    Member since: July 22, 2016

    Hi,

    I have been using the Nature One free theme, and decided to buy the pro version. I have successfully downloaded the theme zip file. When I upload the theme to my site and the upload finishes it throws me back to a preview view of my website (unlike the video on your site). I see no option to activate the new theme. When I go back into themes, I don’t see any additional themes. When I go into theme options, it looks exactly the same as the free version, with messages stating “Buy PRO version for only $30 with more features” still.

    Please help.

    Thanks, Steve

    #41396
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Hi Steve,

    Probably some steps are missed.

    Here are 4-5 videos i hope they help you.

    1. How to download WordPress theme?— https://www.youtube.com/watch?v=XvyrqQh7JTc
    2. How to install/upgrade to Pro version of your theme?— https://www.youtube.com/watch?v=JDSQPPrCYGk
    3. How to set up Homepage of your theme?— https://www.youtube.com/watch?v=t0RD6ycHCLw
    4. How to locate Theme Options and use its settings?— https://www.youtube.com/watch?v=lVehU8xmfkg
    5.How to locate documentation of any theme: https://www.youtube.com/watch?v=zT8OEc4oGh8

    If still not then send us URL of the site and WordPress admin details here: sktthemes.net/contact and we will do the upgrade for you.

    Regards,
    Shri

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