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  • #163712
    Iran Silva de MouraIran Silva de Moura
    Participant
    • Topics: 5
    • Replies: 1
    • Total: 6
    Member since: March 27, 2020
    #163829
    Shri SShri S
    Keymaster
    • Topics: 9
    • Replies: 6899
    • Total: 6908
    Member since: June 12, 2013

    Hi,

    Kindly redownload the updated theme from https://www.sktthemes.org/my-account/ and also use wp reset plugin to remove previous data and reset everything (hope you don’t have previous data other than dummy) and then again set up using the procedure.

    It should be fixed.

    Regards,

    #171000
    Özgür YILDIZÖzgür YILDIZ
    Participant
    • Topics: 0
    • Replies: 5
    • Total: 5
    Member since: December 15, 2020

    I have same problem. I set up three times all same

    i use godaddy. reset the site 3 times….

    this is demo site http://k1h.b11.myftpupload.com/

    #171052
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27940
    • Total: 27940
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #171068
    Özgür YILDIZÖzgür YILDIZ
    Participant
    • Topics: 0
    • Replies: 5
    • Total: 5
    Member since: December 15, 2020

    Thanks I send now.

    #171138
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27940
    • Total: 27940
    Member since: August 16, 2013

    Hi,

    Kindly send us your Username and password as well. You haven’t sent that.

    Regards,
    Dave

    #171164
    Özgür YILDIZÖzgür YILDIZ
    Participant
    • Topics: 0
    • Replies: 5
    • Total: 5
    Member since: December 15, 2020

    ok .i send it again .
    and after that i send

    support@sktthemes.com
    support@sktthemes.org

    #171277
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27940
    • Total: 27940
    Member since: August 16, 2013

    Hi,

    Given login details are not working. We are getting this message.

    See screenshot:

    View post on imgur.com

    Regards,
    Dave

    #171299
    Özgür YILDIZÖzgür YILDIZ
    Participant
    • Topics: 0
    • Replies: 5
    • Total: 5
    Member since: December 15, 2020

    This morning i log in the site. now i see there is no user like that.

    i reset site. same id and pass for new site…

    http://epg.6fb.myftpupload.com/wp-admin/

    i send email to support@sktthemes.com

    #171361
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27940
    • Total: 27940
    Member since: August 16, 2013

    Hi,

    This is done. Kindly check and confirm.

    Regards,
    Dave

    #171370
    Özgür YILDIZÖzgür YILDIZ
    Participant
    • Topics: 0
    • Replies: 5
    • Total: 5
    Member since: December 15, 2020

    That’s ok. Thank you.

    #171378
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27940
    • Total: 27940
    Member since: August 16, 2013

    👍

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